After turning on the RadEditorHTMLInspector and hitting backspace about 10 times on a line of text, the focus jumps to the HTML preview box. I was able to reproduce this here: http://www.telerik.com/DEMOS/ASPNET/Prometheus/Editor/Examples/Default/DefaultCS.aspx
4 Answers, 1 is accepted
0
Hello Arich,
I tried to reproduce the reported problem in both IE and Firefox, but unfortunately to no avail. You can see my test in the attached video. What am I missing?
Could you please provide more information about how to reproduce the problem on our side? It would be best if you open a support ticket and send a video demonstrating your test. To be able to open a support ticket you should download a control from your Client.net account or to be a customer.
Kind regards,
Rumen
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
I tried to reproduce the reported problem in both IE and Firefox, but unfortunately to no avail. You can see my test in the attached video. What am I missing?
Could you please provide more information about how to reproduce the problem on our side? It would be best if you open a support ticket and send a video demonstrating your test. To be able to open a support ticket you should download a control from your Client.net account or to be a customer.
Kind regards,
Rumen
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
0
arich
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answered on 08 Jan 2008, 02:59 PM
I'm sorry, I think I was unclear where the issue is. The issue exists not when deleting things from the HTMLInspector box but from the normal design window when the Inspector is open. If you just follow these steps I think you'll see it right away:
- Navigate here: http://www.telerik.com/DEMOS/ASPNET/Prometheus/Editor/Examples/Default/DefaultCS.aspx
- Turn on the HTMLInspector
- Scroll to the bottom of the content in the design window (contains a bunch of list items). Now just either hold down or click the backspace key about 20 times. You should see the focus go to from the design window to the HTMLInspector box.
I'm thinking it may be a timing issue where the javascript it trying to update the Inspector box and can't relinquish control to the design window fast enough so focus goes to the Inspector box .
This isn't a showstopper, just something a tester brought to my attention.
Thanks.
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Hi Arich,
Thank you for the provided steps!
They helped me to reproduce the problem on my side. I logged the issue in our bug tracking system and we will try to fix it in the upcoming updates of RadEditor.
We do appreciate your feedback and we updated your telerik points.
Kind regards,
Rumen
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
Thank you for the provided steps!
They helped me to reproduce the problem on my side. I logged the issue in our bug tracking system and we will try to fix it in the upcoming updates of RadEditor.
We do appreciate your feedback and we updated your telerik points.
Kind regards,
Rumen
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
0
Hi Arich,
Thank you for the provided steps!
They helped me to reproduce the problem on my side. I logged the issue in our bug tracking system and we will try to fix it in the upcoming updates of RadEditor.
We do appreciate your feedback and we updated your telerik points.
Kind regards,
Rumen
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
Thank you for the provided steps!
They helped me to reproduce the problem on my side. I logged the issue in our bug tracking system and we will try to fix it in the upcoming updates of RadEditor.
We do appreciate your feedback and we updated your telerik points.
Kind regards,
Rumen
the Telerik team
Instantly find answers to your questions at the new Telerik Support Center
