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[Solved] Bug in RadEditorHTMLInspector

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arich
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arich asked on 07 Jan 2008, 09:52 PM
After turning on the RadEditorHTMLInspector and hitting backspace about 10 times on a line of text, the focus jumps to the HTML preview box.  I was able to reproduce this here: http://www.telerik.com/DEMOS/ASPNET/Prometheus/Editor/Examples/Default/DefaultCS.aspx

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Rumen
Telerik team
answered on 08 Jan 2008, 08:48 AM
Hello Arich,

I tried to reproduce the reported problem in both IE and Firefox, but unfortunately to no avail. You can see my test in the attached video. What am I missing?

Could you please provide more information about how to reproduce the problem on our side? It would be best if you open a support ticket and send a video demonstrating your test. To be able to open a support ticket you should download a control from your Client.net account or to be a customer.


Kind regards,
Rumen
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arich
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answered on 08 Jan 2008, 02:59 PM
I'm sorry, I think I was unclear where the issue is.  The issue exists not when deleting things from the HTMLInspector box but from the normal design window when the Inspector is open.  If you just follow these steps I think you'll see it right away:

I'm thinking it may be a timing issue where the javascript it trying to update the Inspector box and can't relinquish control to the design window fast enough so focus goes to the Inspector box .

This isn't a showstopper, just something a tester brought to my attention.

Thanks.

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Rumen
Telerik team
answered on 09 Jan 2008, 03:08 PM
Hi Arich,

Thank you for the provided steps!

They helped me to reproduce the problem on my side. I logged the issue in our bug tracking system and we will try to fix it in the upcoming updates of RadEditor.

We do appreciate your feedback and we updated your telerik points.

Kind regards,
Rumen
the Telerik team

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Rumen
Telerik team
answered on 09 Jan 2008, 03:08 PM
Hi Arich,

Thank you for the provided steps!

They helped me to reproduce the problem on my side. I logged the issue in our bug tracking system and we will try to fix it in the upcoming updates of RadEditor.

We do appreciate your feedback and we updated your telerik points.

Kind regards,
Rumen
the Telerik team

Instantly find answers to your questions at the new Telerik Support Center
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arich
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