border display problem

[Dominika]

Hello,

I am using telerik 2009.2.701.35
I have an aspx page where I display some radWindows with the skin "Default" and the following properties:
 <telerik:RadWindow ID="win1" runat="server" Width="500" Height="550" style="z-index:2000"
                Behaviors="Resize, Move, Close" ShowContentDuringLoad="False" VisibleStatusbar="False">
            </telerik:RadWindow>
           
Sometimes and for an unknown reason, the radwindow frame isn't displayed correctly: the window is displayed but the border and the title bar background aren't displayed. (cf. printscreen attached)
This problem occured with IE7, IE8 as well as with Firefox and Safari. But no systematics was noticed.

Does anybody know why this problem occurs?  Did anybody encounter a similar issue?
Thanks in advance for your help

[Georgi Tunev]

Hello Kusi,

This could happen if for some reason the skin files are not loaded. In such case I would suggest to use Fiddler or a similar tool and to check the response from the server - this could show what is the exact reason for the problem.

All the best,
Georgi Tunev
the Telerik team

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[Dominika]

Thanks for your quick answer, I'll try it!

[senthil]

Hi Kusi ,

I am facing same problem as you are facing .

Can you share soloution if have

[Dominika]

Hello,
I managed to reproduce the problem having fiddler opened. But I didn't notice something unusual (everything is loaded properly). But then, when the user clicks somewhere else in the application, an exception is thrown:
Exception type: CryptographicException
Exception message: Padding is invalid and cannot be removed.
Any ideas? Thanks in advance!

[Georgi Tunev]

Hello Kusi,

I would suggest to check Google for this error: "Exception message: Padding is invalid and cannot be removed." - it seems that it is a common problem that is related to the server / application configuration.


Best wishes,
Georgi Tunev
the Telerik team

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