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Background text color issue

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David Entner
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David Entner asked on 13 Aug 2010, 03:31 PM
Hey, I am having an issue where certain users will get a dark grey background behind their text whenever they use the RadEditor control. It is only certain users as other users have no background color behind their text. They are typing directly into the control, and not doing a copy/paste from another text editor. Also, they are not going into the HTML edit mode and adding the background color. Has anyone experienced this issue before?

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Rumen
Telerik team
answered on 13 Aug 2010, 03:46 PM
Hi David,

Please, try the suggestion provided in the following help article: Content Area Appearance Problems.


Greetings,
Rumen
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David Entner
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answered on 13 Aug 2010, 03:51 PM
Thank you for your timely response, and it does seem to be the issue. I am just wondering why it would only be an issue for certain users, and not for every user that uses the control. I am using this control as a method to reply to discussions, and in the same discussion there are posts that have the background issue, and other posts that do not.

Thanks,
David
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Rumen
Telerik team
answered on 13 Aug 2010, 04:00 PM
Hi David,

Is it possible that you load external stylesheet in the page with RadEditor from another domain? In this case the problem could be to that some of the users use Firefox which does not allow to read files from external domains and for this reason the background color will be not applied.


Kind regards,
Rumen
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David Entner
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answered on 13 Aug 2010, 04:05 PM
We are not pulling in the CSS from another domain. I will explore the fix for the content area appearance, and will post my results.

Thanks,
David 
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