Background text color issue

[David Entner]

Hey, I am having an issue where certain users will get a dark grey background behind their text whenever they use the RadEditor control. It is only certain users as other users have no background color behind their text. They are typing directly into the control, and not doing a copy/paste from another text editor. Also, they are not going into the HTML edit mode and adding the background color. Has anyone experienced this issue before?

[Rumen]

Hi David,

Please, try the suggestion provided in the following help article: Content Area Appearance Problems.


Greetings,
Rumen
the Telerik team

[David Entner]

Thank you for your timely response, and it does seem to be the issue. I am just wondering why it would only be an issue for certain users, and not for every user that uses the control. I am using this control as a method to reply to discussions, and in the same discussion there are posts that have the background issue, and other posts that do not.

Thanks,
David

[Rumen]

Hi David,

Is it possible that you load external stylesheet in the page with RadEditor from another domain? In this case the problem could be to that some of the users use Firefox which does not allow to read files from external domains and for this reason the background color will be not applied.


Kind regards,
Rumen
the Telerik team

[David Entner]

We are not pulling in the CSS from another domain. I will explore the fix for the content area appearance, and will post my results.

Thanks,
David