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UI for ASP.NET AJAX Forum
1 answer
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I have upgraded to Q2 2009 on a new project. One of my pages has a link which opens a rad window using window.radopen. I am having no problems in Firefox 3, however, one of my users is experiencing the following:

When he clicks on the link, nothing happens. I had him check the Error console and it was blank. So, apparently on his machine, there is some sort of setting that is preventing Rad Window from working in conjunction with Firefox. His version is FF 3.0.11 (.NET CLR 3.5.30729). I have this very same version of FF and everything works fine. Has anyone experienced something like this and do you know what might be going on?
Fiko
Telerik team
 answered on 16 Jul 2009
1 answer
102 views
Hi,
       I have a Radrotator control have set frameduration =5000, and Radtooltip control with manualclose=true, has attached to Radrotator.
When the Mouse is hovered on the Radrotator the Radtooltip is shown and explicitly stopping slideshow.
The problem here it is not working for the first time when the mouse is hovered on the radrotator. For subsequent frames the slideshow is stopping.
find the attached sample solution file, which includes the code for the same.
Please provide the solution for this problem.

Fiko
Telerik team
 answered on 16 Jul 2009
2 answers
142 views

I have a slider inside of an update panel and at random times when changing the values I get a GetClientRects error. I tried putting the following code after the </form> and after the scriptmanager tags and it doesn't trap this i when living in either spot:

 

 

<script type="text/javascript" language="javascript">

 

 

var oldDomEvent = Sys.UI.DomEvent;

 

Sys.UI.DomEvent =

function(rawEvent) { if (rawEvent.srcElement && typeof (rawEvent.srcElement.getClientRects) == "undefined") return; var evt = new oldDomEvent(rawEvent); for (var o in evt) this[o] = evt[o]; }

 

 

for (var o in oldDomEvent)

 

Sys.UI.DomEvent[o] = oldDomEvent[o];

 

 

</

 

script>

Any ideas?

 

Tsvetie
Telerik team
 answered on 16 Jul 2009
13 answers
273 views
The title of my thread says it all:

Unable to install new Q2 release because unable to remove Q1 Visual studio extensions.

I'm talking about RadControls for ASP.NET AJAX 2009 Q2 release using the 189 MB *dev.msi installer file.

So how do I get the installer to work without removing the old extensions? Or how do I remove the old extensions?

Note that uninstalling the older Q1 release removed all the controls but not the Visual Studio extensions.
Erjan Gavalji
Telerik team
 answered on 16 Jul 2009
1 answer
146 views
I have this RadMenu in my web page:
            <telerik:RadMenu ID="RadMenu1" runat="server" Width="757px" EnableViewState="false" OnClientItemClicked="menuItemClicked" 
                style="z-index: 500" Skin="B2B" EnableEmbeddedSkins="false"
                <CollapseAnimation Type="OutQuint" Duration="200" /> 
            </telerik:RadMenu> 

The javascript function, 'menuItemClicked', is defined below the above declaration of the RadMenu control in the HTML, and bascially sets specific values on the page when the user clicks on the menu.  The menu choices are setup in the code behind.  Most of the time everything works perfectly, but I see this error in the Firefox error console randomly.
'menuItemClicked is not defined'
When this error happens, the menu does not work anymore, i.e. mousing over it does not expand the root items so that the user can make a choice.  I do not see this error if the user clicks on a menu item, only when they make a selection from several different asp.net dropdownlist controls on the page.  The error does not consistently appear for a specific dropdownlist control that the user may click on, it is totally random.
After getting the error and having the menu stop responding (no mouseover expansion), if the user makes another dropdown selection, the error does not reappear and the menu starts working correctly again.  Each dropdownlist has AutoPostBack = True.

T. Tsonev
Telerik team
 answered on 16 Jul 2009
4 answers
165 views

We have created a web form with two radtreeview controls and some standard vs2008 webcontrols (Buttons, DropDownList etc.) The first tree is loaded with about 15-20 nodes loaded from using tree.LoadXML(XMLSTRING);. The second has approximately 300 nodes loaded programmatically from a SQLDataReader and tree.nodes.add(). This form loads very fast on our local LAN (1-2 seconds). But when we moved it to our production server (test site) we found that the time it takes to load the page is up to 15 – 20 seconds (page source size is ~ 150KB). Our old asp.net web form with the standard microsoft treeview control loads (using SQLDataReader and tree.nodes.add()) in 5-7 seconds (page source size in ~ 450kb).

Using 3.5 .net framework

firefox 3.0.4 and IE 6,7,8

IIS 6 on win2003 sp2

 

Any thoughts as to why our web form is loading so slow. Is the some issue with the trial version that would cause this behavior?

 

Thanks,

 

Marc Bumgarner

eComponents Technology Inc.

Paul
Telerik team
 answered on 16 Jul 2009
1 answer
109 views
This is kind-of a weird corner case but it is ugly enough that I'd like to fix it.

In document manager, if my user creates a folder and then tries to delete the folder, the following error appears:

Callback Loading error:<br>/files/1/documents/NewFolder<br>The target 'RadFileExplorer1' for the callback could not be found or did not implement ICallbackEventHandler. 
Lini
Telerik team
 answered on 16 Jul 2009
1 answer
137 views
I have several cases where I have a control that does some processing and I want to display a RadWindow when the processing is done. I can do this easily in a general postback. I have a usercontrol which hosts the RadWindow and in the code behind I have a method to DisplayMessage:

public void DisplayMessage( string message, string title, int width, int height )
  {
  string script = String.Format("Sys.Application.add_load(function(){{ radalert('{0}', {1}, {2}, '{3}');}});", 
               message, width, height, title); 
     ScriptManager.RegisterStartupScript(this, GetType(), "radalert", script, true);   

  
  }

My issue is that I can't get this to work with ajax. I've tried to wrap my user control in a Panel control and then set an ajax setting where the updated control is the Panel. When I do this I can get the RadAjaxLoadingPanel to display (which is one lf my goals so that the user knows that the process is running) but the message box doesn't display.

How do you wire up the RadWindow in ajax?

Fiko
Telerik team
 answered on 16 Jul 2009
0 answers
507 views
Shortly after the Q2 2009 release we found that a lot of you experience difficulties with the uninstall of the RadControls for ASP.NET AJAX Visual Studio Extensions standalone installer and the subsequent installation of RadControls for ASP.NET AJAX Q2 2009. I'll try to summarize all the information we've collected in order to help fixing any problems of that kind.

We divide the installation issues in two:
  • Problems uninstalling the standalone versions of the Visual Studio Extensions:
    • The Visual Studio Extensions got installed only in the current user context. Hence, if one user on the same machine installed them, another user was not able to uninstall them. To solve the problem you could log in as the other user and uninstall the application;
    • The first two releases of the Visual Studio Extensions performed a check for the RadControls existence during uninstall. Thus, if you uninstalled the RadControls for ASP.NET AJAX distribution prior to uninstalling the Visual Studio Extensions, you could do either of the following:
      • install the RadControls for ASP.NET AJAX Q1 2009 distribution, then uninstall the Visual Studio Extensions and uninstall RadControls for ASP.NET AJAX Q1 2009 again
      • force the uninstall. This approach involves using msiexec having the GUID of the installed Visual Studio Extensions package passed.
        • For the Q1 2009 official release (VSExtensions 2009.1.311), run
          msiexec /x {7748C8E3-DE7C-454B-9903-9B420D99E1EE} SKIPRADCONTROLSSEARCH=true
        • For the Q1 2009 SP1 release (VSExtensions 2009.1.402), run
          msiexec /x {B74F9F17-CC15-4E3D-A220-8478903AB85F} SKIPRADCONTROLSSEARCH=true
  • Problems installing RadControls for ASP.NET AJAX Q2 2009 related to the Visual Studio Extensions standalone installer:
    • The standalone Visual Studio Extensions installer leaves some registry entries on uninstall. Unfortunately, this happens sporadically and we were not able to find a fix for that. If the entry exists in the registry, it prevents RadControls for ASP.NET AJAX Q2 2009 from installing successfully. To fix that, follow the steps below:
      • start the Registry Editor (Start -> Run -> Regedit)
      • navigate to the HKEY_LOCAL_MACHINE\SOFTWARE\ Telerik\RadControlsForASPNETAJAXVSX key and delete if found (the location is HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ Telerik\RadControlsForASPNETAJAXVSX on 64-bit machines)
      • start the RadControls for ASP.NET AJAX Q2 2009 again

Let us know if none of these suggestions helps and we will look into your specific problems.

Please excuse us for any inconvenience we might have caused.

Best Regards,
Erjan
Telerik Team
Telerik Admin
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 asked on 16 Jul 2009
3 answers
130 views
Hi There,


OK this might be a very small issue. But I am placing two rad sliders inside a div, float is set to left and width is more than enough, but sliders are showing as one under the other, whereas I want them to be shown side by side.

They are declared like this:

<slider1></slider1><slider2> </slider2>

But instead of showing like:

[Slider1][Slider2]

They are shown as:

[Slider1]
[Slider2]

Please note that float is set to left but they are not shown parallel / side-by-side.

I tried placing them in separate divs but they just don't want to be shown side by side.

I don't want to use tables. Any other guidance will be highly appreciated.


Kind Regards

Fawad
Fawad
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 answered on 16 Jul 2009
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