application 'falling asleep'

[Wolfgang Sigel]

Hi, I'm trying to resolve an issue I've been recently discovering which I find a bit annoying: I've developed a site with some telerik controls and uploaded it to my ISP. The application works more or less ok but I've realized that after a certain period of inactivity the application kind of falls asleep: eg. clicks on a RadMenu control affect no response no more. I've witnessed a similar behaviour also on the telerik documentation page for the different controls: if you leave that page open for a while and then select an item nothing happens - one has to reload again in order to get it working. Also I haven't been able to detect how long it takes, before the application stops responding to user input. Can anyone shed some light on this issue ?

Thanks, Wolfgang

[Chip]

Hi,

From the description, it sounds like the Session timeouts for some reason. You should check this blog post.

[Wolfgang Sigel]

Hi Chip, thanks for your reply. Since I only returned from a holiday now I haven't found the time to look into the subject. Once I've done this I'll provide some feedback about the issue.

Thanks, Wolfgang

[Wolfgang Sigel]

Hi Chip, your hint was absolutely helpful. Due to your hint I've figured out that my ISP had set the session timeout on the IIS to 5 minutes. So that explains a lot.

Thanks again,
Wolfgang