Hello,
I have been experimenting with Telerik Ajax for a while - went to install it on a Win2008 server I have from GoGrid.
Got the following error message:
Title Bar: Telerik RadControls for ASP.Net AJAX A2 2009 SP1 Setup
Message: Error attempting to read from the source install database: C:\Windows\Installer\37e0da42.msi
I am logged in as administrator and have never seen a message like this before... any ideas?
Thanks.
Chris
I have been experimenting with Telerik Ajax for a while - went to install it on a Win2008 server I have from GoGrid.
Got the following error message:
Title Bar: Telerik RadControls for ASP.Net AJAX A2 2009 SP1 Setup
Message: Error attempting to read from the source install database: C:\Windows\Installer\37e0da42.msi
I am logged in as administrator and have never seen a message like this before... any ideas?
Thanks.
Chris
1 Answer, 1 is accepted
0
Hi Chris,
This error typically occurs when the installer is corrupted or when it is located in a compressed drive. Please, try downloading it again and ensure the package is placed to a non-compressed drive and start the installation again.
I hope this helps.
Kind regards,
Erjan Gavalji
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
This error typically occurs when the installer is corrupted or when it is located in a compressed drive. Please, try downloading it again and ensure the package is placed to a non-compressed drive and start the installation again.
I hope this helps.
Kind regards,
Erjan Gavalji
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.