[Solved] Editor Scroll Bar problem.

[Rukman]

Hi All

I am try to use rad editor. the problem is once i click on the upload button on image manager nothing happen( I mean no more window will open). i have configure all the upload view delete paths.

Thanks
Regards
Rukman

[Rumen]

Hi Rukman,

Please, try the suggestions provided in the following KB article:
Uploading images to the server (upload tab is disabled).

Best regards,
Rumen
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.

[Ifdev02]

I have similar problem when change to Vista. So I don't think the problem is about disabling something, but rather the explorer setting.
Do you have some suggestion?

[Rumen]

Hi,

You should not experience any problems in Windows Vista OS because RadEditor works as expected under IIS7.
You can see the System Requirements Chart here.

Please, make sure that you have registered the Dialogs' handlers for work in IIS7 Integrated mode as it is shown in this help article: Registering the HttpHandlers on Windows Vista IIS 7 Integrated mode, e.g.

<system.webServer>
    <handlers>
        <remove name="WebServiceHandlerFactory-Integrated"/>
        <add name="ScriptHandlerFactory" verb="*" path="*.asmx" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"/>
        <add name="ScriptHandlerFactoryAppServices" verb="*" path="*_AppService.axd" preCondition="integratedMode" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"/>
        <add name="ScriptResource" preCondition="integratedMode" verb="GET,HEAD" path="ScriptResource.axd" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=1.0.61025.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35"/>
        <add name="Telerik_Web_UI_DialogHandler_aspx" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.DialogHandler.aspx" type="Telerik.Web.UI.DialogHandler"/>
        <add name="Telerik_Web_UI_SpellCheckHandler_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.SpellCheckHandler.axd" type="Telerik.Web.UI.SpellCheckHandler"/>
        <add name="Telerik_Web_UI_WebResource_axd" verb="*" preCondition="integratedMode" path="Telerik.Web.UI.WebResource.axd" type="Telerik.Web.UI.WebResource"/>
    </handlers>
</system.webServer>

If you still experience any problems please test the attached here sample project:
http://www.telerik.com/ClientsFiles/167528_enableuploadbutton.zip
which demonstrates how to set the ViewPaths property and enable the Image insertion from the Image manager.

Sincerely,
Rumen
the Telerik team

Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

[Ifdev02]

hi I just upgrade to IE8 on Vista premium home and still encounter the problem.
I am not using developer pc, so i can not change any code just run our company website from my new pc.

However, I tested on Crome and Safari, the "Upload > select" button works fine.

So, do you think it is something to do with the code or my IE or some config in my PC?

[Rumen]

Hi,

Thank you for the additional details. This problem should be fixed in the latest official Q3 SP1 2009 build. You can test the live demo and verify this.

If you still experience the problem with the latest build you can disable the RadUpload's skinning which will solve the problem. To do that follow the steps below:

1) Register the external dialog files of RadEditor:
   - Copy the EditorDialogs installation folder to the root of the web project
   - Set the ExternalDialogsPath= "~/EditorDialogs/";  property, e.g.

<telerik:radeditor runat="server" ExternalDialogsPath="~/EditorDialogs" ID="RadEditor1">
   <ImageManager ViewPaths="~/" UploadPaths="~/" />
</telerik:radeditor>

2) Create a UserControl in the root of your web application for example named UserControl.ascx and put the following code in it:

<%@ Control Language="C#" AutoEventWireup="true" CodeFile="UserControl.ascx.cs" Inherits="UserControl" %>

<script runat="server" type="text/C#">

protected void Page_Load(object sender, System.EventArgs args)

{

Telerik.Web.UI.RadFileExplorer rfe = (Telerik.Web.UI.RadFileExplorer)this.FindRadControl(this.Page);

if (rfe != null)

{

rfe.Upload.EnableFileInputSkinning = false;

}

}

private Control FindRadControl(Control parent)

{

foreach (Control c in parent.Controls)

{

if (c is Telerik.Web.UI.RadFileExplorer) return c;

if (c.Controls.Count > 0)

{

Control sub = FindRadControl(c);

if (sub != null) return sub;

}

}

return null;

}

</script>

3) Register the custom control in the \EditorDialogs\FileBrowser.ascx external dialog control:
<%@ Register TagPrefix="custom" TagName="customControl" Src="~/UserControl.ascx"  %>
<custom:customControl ID="customControl1" runat="server" />


Sincerely yours,
Rumen
the Telerik team

Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.

[Ifdev02]

I test on your demo and the menu "upload > select " shows the file browser just fine.

I will check on the version of our build and if not working will check on your suggestion.
Thanks,

[Ifdev02]

No code change just upgrade to newer version that solved 'select' button problem.

However, the bad news is that we have other minor issues on another page.

Thanks,

[Rumen]

Hi,

Could you please be more specific and provide screenshots and more information (steps to reproduce) about these minor issues? After that I will do my best to help you.


All the best,
Rumen
the Telerik team

Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.