Telerik blogs

Tag: Services

  • Productivity Reporting

    Using Telerik Report WCF Service (or how to display reports in RadBook)

    If you are following the Telerik Reporting product closely you may already know that with the 2009 Q3 release we entered the Silverlight game. The industry's first native Silverlight Report Viewer allows you to display Telerik Reports in your Silverlight application while having all goodies that the Windows Forms and Web viewers offer. The new member of the report viewers' family sports report parameters, the new document map, true printing and export to all available formats, including PDF, Image (TIFF, PNG, JPEG, BMP, GIF), Microsoft Excel (XLS), Rich Text Format (RTF), HTML, CSV and the new XPS. And all this power wouldn't...
    by Rossen Hristov
    December 03, 2009
  • Mobile

    Why doesn’t Telerik offer phone/IM support?

    Telerik is well known for the high quality of its support organization and customers are overall quite happy from our responsiveness and helpfulness. Nonetheless, from time to time we’d get inquiries why we are not offering phone support, chat or GoToMeeting as part of our regular support services. After answering several inquiries over the last few months, I decided to blog about it and let everyone know why technical phone support is not offered (at least at present). I’d first like to make a distinction – there is a huge difference between general/pre-sales phone/IM support and technical IM/phone support. We do offer...
    vassil_terziev by Vassil Terziev
    July 09, 2009
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