Productivity
Sounds simple.
Why is it so hard then?
First, what do I mean when I say “Know Thy Customer?” Ultimately I mean that the best teams have customer value at the heart of their software development processes – they truly “Know Thy Customer”. I’m not saying anything new – however, I do want to talk about how to take this beyond simply “proclaiming” you know your customer or that you have a prioritized backlog down to some ways you can execute and engage.
I’ve made many mistakes in my almost 20 years of developing software. Lots and lots of technical ...