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Ideal for apps in a non-production environment without deadlines. Enables getting started quickly and effectively with our products. 72 hours response, 10 incidents.
Ideal for business-as-usual apps with flexible deadlines. Ensures technical support for any question or issue related to our products. 24 hours response, unlimited incidents.
Ideal for apps that require very quick fixes. Provides real-time collaboration and high-severity incident escalations with the team that built our products. 4 hour ticket pre-screening, phone assistance, unlimited incidents.
Progress won the 2020 “Pushing the Envelope” achievement by the Association of Support Professionals for our customer-centric support features, designed to speed up the resolution of customer inquiries. We are honored to be recognized among the best support websites of 2020 and will continue our dedication to deliver a superb experience.Read more
Progress was named one of the "Ten Best Support Sites" by the Association of Support Professionals. Our commitment to you is to continue improving your experience across the site and strive to provide you with the information you need in the ways you need it. Read why Telerik Support is considered among the best.