Network Error Occurred while Attempting to Read from the File Error Occurs

Environment

Product

Progress® Telerik® UI for ASP.NET AJAX

Description

When installing Telerik UI or ASP.NET AJAX, an installation network error occurs while attempting to read the file.

Error Message

A Network Error Occurred While Attempting to Read from the File

Steps to Reproduce

A sample scenario for reproducing includes the following steps:

1. The Telerik.Web.UI_2011_1_215_Dev (1).msi file is installed.

2. A repair or modify on the installation is initiated by Telerik.Web.UI_2011_1_215_Dev.msi.

3. The wizard fails and the error message is shown.

Cause

Attempt to modify or repair through an installation file with name different from the original.

Solution

Re-install the product by using the correct installation package:

1. Open Add or Remove Programs from the Control Panel.

2. Remove the product that was installed by Telerik.Web.UI_2011_1_215_Dev (1).msi.

3. Install Telerik.Web.UI_2011_1_215_Dev.msi.