Windows 10 and ASP.NET Ajax RadControls Issues

4 posts, 0 answers
  1. Moon
    Moon avatar
    250 posts
    Member since:
    Apr 2008

    Posted 06 Dec 2012 Link to this post

    Sorry for the header... it's Windows 8 and IE 10, as well as Chrome and Firefox.

    My client has a new laptop with Windows 8 and IE 10 and says everything with the website I've developed is a mess and doesn't work right pertaining to the RadControls. I don't have Windows 8 and IE10 so there's no way for me to test it.

    What are the known issues with Windows 8? Have you done thorough testing with Telerik and Windows 8?

    Has anyone else installed Windows 8 and IE10/Chrome/Firefox and found problems?

    thanks.
  2. Maria Ilieva
    Admin
    Maria Ilieva avatar
    4017 posts

    Posted 11 Dec 2012 Link to this post

    Hello Nannette,

    Currently we are aware of one issue with the framework and IE10 that may cause the page to break.
    The issue is in Microsoft's libraries, and it cause MicrosoftAjaxWebForms.js not to be included in the scripts. We rely on these scripts, the Sys.WebForm.PageRequestManager is used inside the initialization of some of the controls, and since it is not included they will not work properly.

    In general the ScriptManager (and RadScriptManager in particular) relies on some .NET functions about detecting browsers and browsers versions. The IE10 is not detected properly and as result the MicrosoftAjaxWebForms.js is not referenced in the output HTML page and it is not requested and loaded by the browser.

    There is a .NET fix about this problem, install it on your server and it should work correct:
    http://support.microsoft.com/kb/2600088 , I would also suggest you to keep your .NET up-to-date since there could be another issues in Microsoft's code that we are not aware of.

    For any rendering issues with the Windows 8 and the browsers you mentioned I would suggest you to open a regular support ticket and send us sample ruinable example which demonstrates the problem, Thus we could test them locally and do our best to isolate their root cause.


    Greetings,
    Maria Ilieva
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
  3. Moon
    Moon avatar
    250 posts
    Member since:
    Apr 2008

    Posted 12 Dec 2012 Link to this post

    When my admin installed that patch, he said it errored:

    does not apply or is blocked by another condition.

    Just fyi. I know you can't "fix" it for us.
    see attached.

  4. Maria Ilieva
    Admin
    Maria Ilieva avatar
    4017 posts

    Posted 17 Dec 2012 Link to this post

    Hello Nannette,

    I'm not completely sure why the Microsoft patch is failed to install. I would suggest you to try installing the other pathes form the page below depending on your framework:

    http://www.hanselman.com/blog/BugAndFixASPNETFailsToDetectIE10CausingDoPostBackIsUndefinedJavaScriptErrorOrMaintainFF5ScrollbarPosition.aspx

    Give this a try nd let me know how it goes.

    Kind regards,
    Maria Ilieva
    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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