The controls don't load correctly

2 posts, 0 answers
  1. Kero
    Kero avatar
    1 posts
    Member since:
    Mar 2013

    Posted 14 Mar 2013 Link to this post


    I'm having a problem loading and rendering the controls on Ajax 4.5 pages (attached bitmap). I already registered the dll in web.config and as well as on aspx page. I also reference the dll in my project. Are there steps I missed? Thanks.

    Default aspx page

    <%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>



     <add assembly="Telerik.Web.UI" namespace="Telerik.Web.UI" tagPrefix="telerik" />


  2. Slav
    Slav avatar
    1359 posts

    Posted 19 Mar 2013 Link to this post

    Hi Kero,

    It appears the described problem is similar to one that is reported in a separate support ticket. Below I will post the suggestions that I provided there:

    If the problems you described are examined only under IE 10, they could be a result of the MicrosoftAjaxWebForms.js failing to be included in the scripts for your page. In this sticky thread you can find a detailed description of this issue and how to resolve it.

    In case the problem happens in other browsers as well, it could be related to an error with loading the RadControls' scripts and skins from the WebSevice HTTP handler. You can check if this is causing the issues by enabling the Telerik CDN, which will replace the web resource requests with plain string requests to the Telerik CDN provider.

    Also, you can check if there are custom styles that are effecting the RadControls by overriding their default styles. To verify if this is the case you can temporarily remove the additional CSS styles from your page.

    Please use a separate ticket/forum thread for every problem you want to report. This way the information on the case will be easier to track. Let us continue our discussion in the support ticket. You can post here the solution when the problem is resolved.

    the Telerik team
    If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the RadControls for ASP.NET AJAX, subscribe to their blog feed now.
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