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telerik tool generated unintentionally formatting

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diane
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diane asked on 12 Mar 2015, 08:57 PM
In a current visual studio.net 2010 application that uses a Telerik tool to allow users to autogenerate letters, there is an html problem. When there is an  area where the user places has option 1 and option 2, the requestor wants a description of what the meaning is for each option. The user wants the wording to appear on one line. However the wording scrolls down the page like it is filling up an cell in excel spreadsheet.
The following is the auto generated html:

<table style="border: currentColor; border-image: none; border-collapse: collapse;" border="0" cellspacing="0" cellpadding="0">
    <tbody>
        <tr>
            <td valign="top" style="border-color: #f0f0f0; padding: 0in 5.4pt; background-color: transparent;">
            <p>&nbsp;</p>
            <p>Option 1</p>
            <p><span style="font-size: 11pt;">I have scheduled a collaborative plan</p>
            </td>
        </tr>
        <tr>
            <td valign="top" style="border-color: #f0f0f0; padding: 0in 5.4pt; background-color: transparent;">
            <p>&nbsp;&nbsp;</p>
            <p>Option 2</p>
            </td>
        </tr>
        <tr>
            <td valign="top" style="border-color: #f0f0f0; padding: 0in 5.4pt; background-color: transparent;">
            <p><span style="font-size: 11pt;">No meeting required.&nbsp; <br />
            </span></p>
            </td>
        </tr>
    </tbody>
</table>
 Would you tell me what can be done to solve this problem? Does the user need to click somewhere special inside of the editor?

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Ianko
Telerik team
answered on 16 Mar 2015, 11:21 AM
Hi Diane,

Could you please co0llaborate more on the situation and be more descriptive as per to the case?

Exactly which control is used from the Telerik UI for ASP.NET AJAX suite? 

If it is the RadEditor--which tool/dropdown is used to generate this HTML? 

What is "Option 1" and "Option 2"?

How this is related to the RadEditor?

Is there an already implemented tool for that? Can you provide some sample code or configuration, so to understand better the situation?​

Regards,
Ianko
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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diane
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answered on 16 Mar 2015, 02:55 PM
In answer to your questions, I want to mention the following:

1. I do not know what Telerik tool was embedded into the application. When I look into an xml file, I see references to
Telerik.Web.UI.RadWebControl. Can you tell me what I can do to determine what Telerik items have been placed into this application?
Note: this telerik tool has the options of design, preview, and html at the bottom of the tool for the user to change. These are 'template' letters and the user is trained to change the wording in specific places so the letter is customizable for each letter that is generated.
2. Option 1 and Option 2 are examples of choices that are sent to people who receive these letters that are generated. These letters are setup so that they are sent to parents of various students in the school district.
3, What kind of code would you like me to show you? The xml? The xml file is extremely large.
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Ianko
Telerik team
answered on 19 Mar 2015, 08:10 AM
Hi Diane,

I suggest examining the documentation of RadEditor(http://www.telerik.com/help/aspnet-ajax/editor-overview.html), and define if this is the control used. Also, there you can find more details about how to use it, where and how it can be configured so to serve you as per to your needs.

Regards,
Ianko
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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