Strange apperance of the text when the windows is reopen

6 posts, 0 answers
  1. Marco Miccini
    Marco Miccini avatar
    17 posts
    Member since:
    Aug 2009

    Posted 24 Nov 2009 Link to this post

    Hello,
    I open a modal RadWindow whose internal aspx page use a div with an image as background. On this page I use also a RadFormDecorator applied on all the controls.

    I have two problems:
    1) When open for the first time it's all ok but when I close it and then I reopen it, the RadWindow has a "corrupted" appearance.
    In particular the characters appear modified, as they were plotted without any antialiasing. You can see this behavior in the attached image file in 1A (first time) and 1B (second time open). I have also set the property  ReloadOnShow  to true on this RadWindow.
    2) On the page shown inside the RadWindow, when I select something on a combobox and this provokes an ajax update of the form, when updated it seems that the combobox has no text inside it but when passing over this combobox with the mouse, the selected text appears. You can see this effect on the attached image on 2A and 2B figures.

    Thanks for any help in solving these problems.
  2. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 25 Nov 2009 Link to this post

    Hi Marco,

    Do these problems appear in IE7? If so, we are familiar with this issue and we already fixed it in our internal builds - you can download the latest internal build from your Client.Net account and try your app with it.

    If this doesn't help however, it will be best to send us a sample project that reproduces the problems so we could investigate further. Once we receive your project we will do our best to help right away.


    Greetings,
    Georgi Tunev
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  3. Marco Miccini
    Marco Miccini avatar
    17 posts
    Member since:
    Aug 2009

    Posted 26 Nov 2009 Link to this post

    Dear Georgi,
    thanks for your quick answer. The problems arise in MS Explorer 8 using your ASP.Net controls 2009 Q2 version.
    Tested on Firefox 3.10 the problems disappear but unfotunately all my application must work exclusevely on the last Microsoft browser.

    Now I've downloaded the latest build and substituted the Telerik.Web.UI.dll e Telerik.Web.UI.xml files in the \Bin directory of my application. Is it enough or do I need to change other files?

    Results
    With th eupdate the problem 2 disappers also on Explorer 8: now the combobox shows correctly the text selected after the refresh.

    Unfortunately the problem 1, fonts not antialiased on the webform, not only is not solved but now it's worst... Before the update, the first time the radwindow is called the text appears normally and only after closing and reopening it the text was not antialiased. With the update, also the first time the radwindow is called the text is not antialiased (or something similar).

    I'll send in a hour a small project with the hope you can reproduce the problem.
    Thanks for now,
    Marco
  4. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 26 Nov 2009 Link to this post

    OK Marco,

    I will expect your project. Once we have it, we will check it right away.


    Sincerely yours,
    Georgi Tunev
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
  5. Marco Miccini
    Marco Miccini avatar
    17 posts
    Member since:
    Aug 2009

    Posted 26 Nov 2009 Link to this post

    Dear Georgi,
    trying to create a small project to reproduce the problem, I have seen that the problem of the text not antialiased is due to the lack of the HTML statament

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

     

     


    When it is inserted all is ok also under IE 8, if not the problem is shown - please try to un/comment it in the page calling the RadWindow to verify the problem.

    Unfortunately all my very enormous application has been developed deleting from any master page the doctype declaration otherwise I cannot use some effects of IE (namely the vertical positioning that is essential in my case).

    Is there a workaround to get a correct behavior without the doctype declaration?

    Thanks,
    Marco

    PS: It is not possible to send you a zipx file containing the test project from this forum, have you a mail where to send it?

     

     

     

  6. Georgi Tunev
    Admin
    Georgi Tunev avatar
    7207 posts

    Posted 26 Nov 2009 Link to this post

    Hello Marco,

    You need to open a support ticket - there you will be able to send zipped applications.

    As for the problem itself, basically our controls, being ASP.NET AJAX controls, rely on this DOCTYPE for their proper rendering and position. Please send us the project and we will try to find a workaround for you, but at this point I cannot promise anything.


    Kind regards,
    Georgi Tunev
    the Telerik team

    Instantly find answers to your questions on the new Telerik Support Portal.
    Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
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