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Simple and direct print report

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rafi
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rafi asked on 14 May 2014, 11:22 AM
Hello,

I try build a simple report and get the user the ability to print it. The
report is displayed nice contains above the toolbar But the Print button in
toolbar doesn't work as I expected. I need the ability to direct print the
displayed report by click on the print button.

I see in documentation a section of direct print:

But it is impossible for
me to do this long procedure for each end user. My web site doesn't contain any
installation procedure and I don't want that our using in Telerik reporting
tool will be the trigger for start such procedure.

Is there any other
solution for directly and simple print the report in client side?
Thanks,  



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Nasko
Telerik team
answered on 19 May 2014, 07:28 AM
Hello rafi,

The direct print functionality in the HTML5 Report Viewer is based on rendering the report in PDF format with special settings, so when the PDF file opens in a browser, the PDF plug-in print dialog is invoked.
In order the direct print functionality to work as expected there are some requirements which must be satisfied. Note that if Adobe Reader or Chrome PDF plug-in is not detected, clicking the print button would export the report to PDF.
This is the solution which is available for printing from client side with the HTML5 Report Viewer. For more detailed information, please follow the HTML5 Report Viewer Direct Print help article.

Regards,
Nasko
Telerik
 

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rafi
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answered on 22 May 2014, 07:13 AM
I did as it explained in the document instructions in HTML5 Report Viewer Direct Print and it still does not print immediately, but saves the file.  I tried Chrome (attached link to video and images of the browser - I tried to print which the browser was as pictured 1 and 2 as seen in the photo) and I also tried the internet Explorer.
Can anyone help me?

 - link to video: http://www.jumbomail.co.il/Downloads.aspx?sid=564D465A51706D696E39413D 

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Nasko
Telerik team
answered on 26 May 2014, 04:12 PM
Hello rafi,

The provided link to the video is not working on our end.

Following the instructions in the provided help article and setting the directPrint option when creating the report viewer widget results in a print dialog in the browser window, which is the expected behavior.

In order to investigate further, please send us a runnable sample project which exhibits the issue. This will allow us to reproduce the described issue locally and advise accordingly.

Regards,
Nasko
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Nageswararao
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answered on 29 May 2014, 05:14 AM
Hi All,
    
          I am also facing the same problem, i used telerik html5 report viewer in that print option is not to work as i expected , it is downloaded to pdf and not to direct print as u given http://www.telerik.com/help/reporting/html5-report-viewer-direct-print.html .

  Is there any other
solution for directly and simple print the report in client side?
Thanks,  
0
Stef
Telerik team
answered on 31 May 2014, 11:00 AM
Hi Nageswararao,

Please refer to my post in your forum thread on the same topic: Print Button Not Working In Telerik Q1 2014

If you need further help, let us continue the discussion in the above linked thread.

Regards,
Stef
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Nasko
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rafi
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Nageswararao
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Stef
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