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Reportviewer (wpf) printing problem under xp

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Thomas
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Thomas asked on 20 Oct 2011, 10:01 AM
Hi,
printing a report from the wpf reportviewer in a .NET4 WPF application doesn't work under windows xp. The Reportviewer shows the report as expected, then hitting the print button in the reportviewer opens the printer selection dialog, but when the dialog is closed, nothing happens...
Under Windows 7 it works fine.
I use Q2 SP1 and .NET 4 is installed on windows xp.

To eliminate any possible side effects from my application, I build a simple wpf app with just a reportviewer in the xaml file, loading a simple report (with just one textbox) in the window constructor shows the same result.

Any ideas?

Thanks,
Thomas

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Uniteks
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answered on 22 Oct 2011, 08:51 AM
I have the similar problem. Printing in Windows 7 is fine but in Windows XP print button in telerik report acts like Ctrl+P command (means print web page, there are webpage address info in the top of output...)

Any solutions?

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Peter
Telerik team
answered on 24 Oct 2011, 09:32 AM
Hello Uniteks,

The print functionality for the web viewer requires that you have the Adobe Acrobat installed, because it uses its PDF plug-in for true print. If the viewer does not detect the installed PDF plug-in, it would use the browser print functionality. If that is happening then there might be various reasons that disallow the Adobe PDF print dialog to be opened from your browser e.g.:

  • disabled javascript
  • disabled Adobe PDF plugin - make sure it is enabled
  • make sure that there are no other programs with the same functionality, e.g. Foxit as they may tamper with each other. 
Best wishes,
Peter
the Telerik team

Q2’11 SP1 of Telerik Reporting is available for download (see what's new). Get it today.

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Bryan
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answered on 22 Dec 2011, 10:04 PM
I have a similar problem.  

.Net 4
WPF
Windows XP
ClickOnce Deployment

1.  The report shows.  Click Print.
2.  It shows the print dialog and then when you select printer it does not print.

I have no control over what programs are installed on the client.

How should I fix this?

Also, this works perfectly on my Windows 7 machine.  

How do I debug this?
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Steve
Telerik team
answered on 23 Dec 2011, 02:35 PM
Hello,

Please check whether you have deployed the WPF application correctly. Information about required assemblies is available in the Deploying WPF Applications help article.

All the best,
Steve
the Telerik team

Q3’11 of Telerik Reporting is available for download. Register for the What's New in Data Tools webinar to see what's new and get a chance to WIN A FREE LICENSE!

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Uniteks
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Peter
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Bryan
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Steve
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