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Reminder dialog not showing even though set Reminder Field

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Philip
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Philip asked on 06 Apr 2016, 09:38 AM
Ok So I have got the valarm text saving to db thanks to amazing support here but the reminder dialog refuses to show
01.<asp:UpdatePanel ID="UpdatePanel1" runat="server">
02.                          <ContentTemplate>
03.                              <div>
04.                                  <legend>Calendar Layout</legend>
05.                                  <asp:RadioButtonList ID="rbDisplay" CellSpacing="5" AutoPostBack="true" RepeatDirection="Horizontal" runat="server">
06.                                      <asp:ListItem Value="1"> Verticle </asp:ListItem>
07.                                      <asp:ListItem Value="2"> Horizontal </asp:ListItem>
08.                                  </asp:RadioButtonList>
09.                              </div>
10.                              <telerik:RadScheduler OnTimeSlotCreated="apertureAppointments_TimeSlotCreated" OverflowBehavior="Auto" runat="server" WeekView-ShowDateHeaders="true" ID="apertureAppointments"
11.                                  TimelineView-UserSelectable="false" DayView-UserSelectable="true" AgendaView-UserSelectable="True" DataKeyField="ID" DataSubjectField="Subject" AllowInsert="false" AllowDelete="false" AllowEdit="false"
12.                                  DataStartField="Start" DataEndField="End" DataRecurrenceField="RecurrenceRule" DayView-EnableExactTimeRendering="true" WeekView-UserSelectable="True" SelectedView="WeekView"
13.                                  DataRecurrenceParentKeyField="RecurrenceParentID" DataSourceID="EntityDataSource1" StartInsertingInAdvancedForm="True" MonthView-UserSelectable="True" AgendaView-NumberOfDays="5" RowHeight="40px"
14.                                  RenderMode="Classic" EnableExactTimeRendering="True" Reminders-Enabled="true" Width="800px" Height="1000px" EnableDatePicker="true" ShowHeader="true"
15.                                  DayStartTime="09:00:00" ShowFooter="false" DayEndTime="18:00" FirstDayOfWeek="Monday" LastDayOfWeek="Friday" HoursPanelTimeFormat="HH:mm tt" OnAppointmentClick="apertureAppointments_AppointmentClick" OnTimeSlotContextMenuItemClicking="apertureAppointments_TimeSlotContextMenuItemClicking"
16.                                  EnableDescriptionField="true" AppointmentStyleMode="Default" Skin="Metro">
17. 
18.                                  <AdvancedForm Modal="True" />
19. 
20.                                  <TimeSlotContextMenuSettings EnableDefault="false" />
21.                                  <AppointmentContextMenuSettings EnableDefault="false" />
22.                                  <DayView EnableExactTimeRendering="True" />
23.                                  <AdvancedForm Modal="true"></AdvancedForm>
24. 
25.                                  <ResourceTypes>
26.                                      <telerik:ResourceType KeyField="lookup_code" Name="Managers" TextField="lookup_description" ForeignKeyField="managerId"
27.                                          DataSourceID="ManagersDataSource"></telerik:ResourceType>
28.                                  </ResourceTypes>
29.                                  <ResourceStyles>
30.                                      <%--AppointmentStyleMode must be explicitly set to Default (see above) otherwise setting BackColor/BorderColor
31.                          will switch the appointments to Simple rendering (no rounded corners and gradients)--%>
32.                                      <telerik:ResourceStyleMapping Type="Managers" Text="Natalie Edgar"
33.                                          BackColor="#512479" ApplyCssClass="appointment" />
34.                                      <telerik:ResourceStyleMapping Type="Managers" Text="Clare Coyle"
35.                                          BackColor="#512479" ApplyCssClass="appointment" />
36.                                      <telerik:ResourceStyleMapping Type="Managers" Text="Christine Clarke"
37.                                          BackColor="#512479" ApplyCssClass="appointment" />
38.                                      <telerik:ResourceStyleMapping Type="Managers" Text="Adam Adair"
39.                                          BackColor="#512479" ApplyCssClass="appointment" />
40.                                  </ResourceStyles>
41.                              </telerik:RadScheduler>
42.                          </ContentTemplate>
43.                      </asp:UpdatePanel>
44. 
45.                      <asp:EntityDataSource runat="server" ID="EntityDataSource1" ConnectionString="name=aperturenetEntities"
46.                          DefaultContainerName="aperturenetEntities" EntitySetName="Appointments" EnableDelete="true"
47.                          EnableInsert="true" EnableUpdate="true">
48.                      </asp:EntityDataSource>
49. 
50.                      <asp:SqlDataSource ID="RoomsDataSource" runat="server"
51.                          ProviderName="System.Data.SqlClient" ConnectionString="<%$ ConnectionStrings:aperturenetSql %>"
52.                          SelectCommand="SELECT * FROM [Rooms]"></asp:SqlDataSource>
53. 
54.                      <asp:SqlDataSource ID="ManagersDataSource" runat="server"
55.                          ConnectionString="<%$ ConnectionStrings:aperturenetSql %>" SelectCommand="SELECT * FROM [tblApertureNetLookUps] WHERE lookup_type='11787CA6-DE99-4E0E-83D2-7D96E0FD11A3'"></asp:SqlDataSource>

 

Now i dont no why its not firing as per the demo but the dialog is not appearing when it should have tested it but no ball

 

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Philip
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answered on 06 Apr 2016, 09:48 AM
I relised i was missing the Reminders-Enabled="true"  DataReminderField="Reminder" properties but still nothing showing ?
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Philip
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answered on 06 Apr 2016, 12:28 PM
I have also placed BEGIN:VALARM
TRIGGER:-PT0M
X-TELERIK-ATTRIBUTE;NAME=DESCRIPTION;VALUE=Appointment Reminder David Buckley
X-TELERIK-ATTRIBUTE;NAME=ACTION;VALUE=DISPLAY
X-TELERIK-UID:
END:VALARM

End me database field using the code telerik gave me but still not displaying as per reminders demo ?.
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Veselin Tsvetanov
Telerik team
answered on 11 Apr 2016, 06:54 AM
Hello Philip,

May I ask you to open a support ticket on this issue and send us a sample runnable project reproducing it? This way we will be able to troubleshoot the problem locally and provide you with the most appropriate solution for your case.

Regards,
Veselin Tsvetanov
Telerik
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Philip
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Philip
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Veselin Tsvetanov
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