Rank 1
I am using RadWindow in my Aspx pages. And there is a problem I've got:
The caption of window is displayed incorrectly in IExplorer. Look at samples from Explorer and Chrome.
Window is defined in Aspx as follows:
<radw:radwindowmanager runat="server">
<Windows>
<radw:RadWindow id="ARAjuda" title="Ajuda - Conhecimentos" Width="600px" Height="450px" Runat="server"
ReloadOnShow="false" Modal="true" Behavior="Move, Close" onclientshow="OnClientShow" ShowContentDuringLoad="true"/>
<radw:RadWindow id="SendConhecimento" title="Conhecimentos - Sugerir Novo Conhecimento" Width="500px" Height="350px" Runat="server"
ReloadOnShow="false" Modal="true" Behavior="Move, Close" onclientshow="OnClientShow" ShowContentDuringLoad="true"/>
</Windows>
</radw:radwindowmanager>
And is called to be shown as follows:
function ShowHelp()
{
window.radopen("Dialogs/Help.aspx", "ARAjuda");
return false;
}
The content of Help.aspx is about like that:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml" >
<head id="Head1" runat="server">
<title>Ajuda - Conhecimentos</title>
<script type="text/javascript" language="javascript" src="../../JS/RadWindow.js"></script>
</head>
<body>
<form id="Form1" method="post" runat="server">
<table width="100%">
<tr>
<td align="center">
<b>Conhecimentos</b>
<hr style="color: #CC0000; background-color:#CC0000;" />
</td>
</tr>
<tr>
<td style="text-align:justify;">
Etiam sem libero, dictum vitae, lobortis sed, vehicula non, nibh. Donec quam. Ut lectus nulla, dictum et, vestibulum in,
congue ac, est. Quisque mollis mollis magna. Duis convallis est sed sem. Ut luctus quam eget nulla. Fusce tristique rhoncus
ante. Vestibulum ante ipsum primis in faucibus orci luctus et ultrices posuere cubilia Curae; Sed tincidunt accumsan erat.
Aliquam tincidunt commodo leo. Etiam porttitor pede non leo. Nulla nisi nunc, pretium a, consectetuer at, gravida sit amet, leo.
Suspendisse dignissim ornare velit.
<p></p>
In mi. Quisque eu turpis at turpis porta gravida. Suspendisse facilisis nisi sit amet nibh. Proin pharetra, massa eget scelerisque
dictum, mi nulla malesuada mi, et posuere leo nisl ut est. Suspendisse eleifend metus at massa. Donec quis leo nec magna tincidunt
placerat. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Suspendisse neque risus,
commodo sed, ullamcorper in, vestibulum in, tellus. In neque lorem, condimentum quis, egestas a, vulputate vel, purus. In accumsan
viverra orci.
</td>
</tr>
<tr>
<td align="center">
<br />
<button onclick="CancelEdit();" type="button" class="mediumButton">Fechar</button>
</td>
</tr>
</table>
</form>
</body>
</html>
Any idea, how to fix it ?
5 Answers, 1 is accepted
Would you please provide more details on which exact version of the control you are using? Are you using RadWindow for ASP.NET (you have a separate RadWindow.Net2.dll) or you are using the RadWindow for ASP.NET AJAX (you have a single Telerik.Web.UI.dll with all the RadControls in it)? I am asking you this because the screenshot shows an old skin which was used with RadWindow for ASP.NET and with a very old version of RadWindow for ASP.NET AJAX and you also have tag names which seem to be related only to the RadWindow (radw). provide also information about the version of IE under which you see the problem - we support officially IE8 after the skin you have used was removed so if this is the problematic browser you should upgrade to a later version.
Kind regards,
Svetlina
the Telerik team
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Rank 1
The DLL that is in use is RadWindow.Net2.Dll and version is 1.9.4.0. IExplorer version is 8.0.7600.16358
Hope this will help you in detecting where the problem is. If you need more information, let me know.
From your information I see that you are using RadWindow for ASP.NET and the ASP.NET suite was created and released before IE8 was released and thus we do not support this browser there. Since the RadControls for ASP.NET AJAX suite is currently being developed and improved over time, the old suite has only major bugfixes applied and thus we do not intend to extend it with new functionality and new browsers support because the ajax based suite provides such.
In order to get the desired result you should upgrade to RadControls for ASP.NET AJAX version which is later than Q1 2009. If you want you can upgrade only the RadWindow control, and especially for the RadWindow control, there is a compliance layer and this means that most of the client methods will work although they are not written in the ajax framework naming convention. This means that you can easily apply this upgrade without making a lot or significant changes to your code.
We will help you resolve any problems if such occur while upgrading and we hope that you will enjoy our AJAX based suite which has not only additional features, bugfixes, performance improvements but also completely new controls.
Sincerely yours,
Svetlina
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.
Rank 1
There is a problem we have. The project had been developed by outsources. And he was the one who purchased Rad controls suite for use in this project. Now we are managing the development of the project at our own. How we can make upgrade of ONLY RadWindow component for newer one with minimum of redesign works ? We are completely satisfied with current controls except only this issue. Is there any way for us to change only RadWindow component without touching the code ? Do we need to buy a new license for RadWindow component or can we get only UPGRADE version ?
Thank you for your response.
The component you need is RadWindow for ASP.NET AJAX, it is part of the RadControls for ASP.NET AJAX suite and all the controls in this suite are combined in one single dll called Telerik.Web.UI.dll. This means that there is not a separate dll only for this particular control and you cannot get it separately - in order to use it you should by the whole suite and after that upgrade all the controls you want (it is recommended to upgrade all of them but if you want you can upgrade only the RadWindow). To upgrade an old control to the new ajax based version, you should go through the following steps:
1) Make your application AJAX enabled
2) Remove the reference to the old dll and reference the new dll
3) Change the client - side methods in order to use the AJAX naming convention. In the particular case of RadWindow, most of the client methods are backwards compatible and thus even if you do not change their names, the control will work.
You can examine the demos of the RadControls for ASP.NET suite below:
http://demos.telerik.com/aspnet-ajax/controls/examples/default/defaultcs.aspx
We will be glad if you decide to upgrade to them and we will help you resolve all problems you encounter while your upgrade if such occur.
Best wishes,
Svetlina
the Telerik team
Instantly find answers to your questions on the new Telerik Support Portal.
Watch a video on how to optimize your support resource searches and check out more tips on the blogs.