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RadToolTipManager Error

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Rahul Khinvasara
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Rahul Khinvasara asked on 30 Oct 2008, 09:45 AM
Hi,
We are trying to use Telerik RadToolTipManager in Rad Grid and our Grid has 5 columns and number of rows returning from database is 322,So when we tried to use this,a popup message was displayed is       
                              
Stop Running this script.
A script on this page is causing Interner Explorer to run Slowly,If it  continues to run ,Your computer may become unresponsive.

It is working fine if I have few rows,So Please go through this problem and let me know what should I do for solving this problem?

Thanks

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Sebastian
Telerik team
answered on 03 Nov 2008, 10:51 AM
Hello Rahul,

How many items you display in the grid at once? In case you added tooltips for each element/item in the grid, this might consume some additional time to load/register the scripts for each of the tooltips alongside with the rest of the client-side functionality enabled for the grid.

Therefore, I suggest you enable the paging feature of the control to see whether this helps or alternatively consider a combination of virtual scrolling and paging as demonstrated here.

Best regards,
Stephen
the Telerik team

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Rahul Khinvasara
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answered on 04 Nov 2008, 10:33 AM
Hi,

Thanks for reply...I tried that and that is working fine,Thanks.

I have another problems ,I used a tooltip skin  which has a rounded text box with tail,Is there any way to remove this tail from text box.

Another problem is that I have a dashboard where many charts are displaying, one of them is bar chart but there is problem in displaying tooltip in that Bar chart, If number of bars which  are displaying comes under the width of dashboard(mean there is no left right scroll bar)then it showing tooltip for all Bar but If number of Bars are more so there is need of left and right scroll bar  then for last of some number of bars from extreme right it does not show tooltip,But If  removed that Radtooltip manager from code then It shows a simple tooltip in all bar.

So tell me please what to do?

Thanks
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Sebastian
Telerik team
answered on 04 Nov 2008, 11:01 AM
Hello Rahul,

Concerning your first question:
To prevent the trailing part of the tooltip which points to the textbox from being displayed, merely set the ShowCallout property of the tooltip control to false.

Regarding your second question:
Does tweaking with the location-related properties of RadToolTip presented in this demo or increasing the z-index value of the control produces the desired result with the charts from the dashboard? If this does not help, please send us a screenshot or a sample project (representing the discrepancy) attached to a formal support ticket under the RadChart or RadToolTip category. Thus we will do our best to advice you further.

Best regards,
Stephen
the Telerik team

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Rahul Khinvasara
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answered on 05 Nov 2008, 07:18 AM
Hi,
Thanks for reply,we tried to resolve second issue but still we are not able to do it.
We are using Dashboard where we have used many Iframes,so data in dashboard is coming according to IFrame,where IFrame contains individual .aspx page.One of Iframe page contains Bar chart,and we are not able to show  Radtooltip in last some num of bar,because there is not suffiecient space to display Radtool tip,I want to show that tooltip above the IFrame if much space is not availbal there.We tried using z-Index in Radtooltip,that Bar Chart and also in IFrame but it's not working fine.
So please give me solutions as soon as possible.

Thanks
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Sebastian
Telerik team
answered on 05 Nov 2008, 09:30 AM
Hi Rahul,

As explained in my previous post:

If this does not help, please send us a screenshot or a sample project (representing the discrepancy) attached to a formal support ticket under the RadChart or RadToolTip category. Thus we will do our best to advice you further.

Once we receive those resources, we will be able to assist you further.

Regards,
Stephen
the Telerik team

Check out Telerik Trainer, the state of the art learning tool for Telerik products.
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Sebastian
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Rahul Khinvasara
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