RadTabStrip works fine locally but not working in production (windows 2008 - IIS7)

[Nanda]

Hi,

I have 2008.2.723.20 version of Telerik.Web.UI.dll and have following config statements in web.config:

    <httpHandlers>
        <remove verb="*" path="*.asmx"/>
        <add verb="*" path="*.asmx" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add verb="*" path="*_AppService.axd" validate="false" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add verb="GET,HEAD" path="ScriptResource.axd" validate="false" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
        <add path="Telerik.Web.UI.WebResource.axd" verb="*" type="Telerik.Web.UI.WebResource, Telerik.Web.UI, Version=2008.2.723.20, Culture=neutral, PublicKeyToken=121fae78165ba3d4"
    validate="false" />
</httpHandlers>
    <httpModules>
        <add name="ScriptModule" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35"/>
</httpModules>

In my local system (Windows 2003 with IIS6, everything works just fine). But when I port code to production server (Windows 2008 and IIS7), tab strip control is getting displayed but nothing happens when I click it.

Please help me with this issue..

[Helen]

Hello Nanda,

Do you receive any error?
You can try to troubleshoot the problem:
http://blogs.telerik.com/atanaskorchev/posts/08-07-18/web_resources_demystified_part_3_troubleshooting.aspx

Best wishes,
Helen
the Telerik team

[Margret]

I have 2 tabstrips in my VS 2008 application.Based on the tabstrip selected, the grid 1 or grid 2 will  be populated .It is working fine in my local machine.
But in the QA server the telerik tabs are not worked properly.I didnt get any error.What will be reason?.

[Helen]

Hi,

Do other RadControls work at your QA server?

Regards,
Helen
the Telerik team

[Margret]

Hi ,
I have radtab strip and radgrid.Paging in radgrid in the pageload event also not working.

[Margret]

Hi,any update on this?

[Plamen]

Hello Margret ,

 
We are not aware of such issue known issue so in order to be more helpful with solving this issue please share the code that will help us reproduce it locally.

All the best,
Plamen
the Telerik team

[Margret]

Hi all,
I have removed the RadCompression control in the web.config file.Now ,it is working fine.
Regards,
Margret

[J]

THANK YOU Margret. 

I've spent the day trying to figure this problem out:  everything works fine in the development environment but not on Windows 2008 R2.

Removing RadCompression from web.config fixed it here.

I was beginning to pull my hair out.

[Napa]

 ​I have 4 tabstrips in my VS 2010 application.Based on the tabstrip selected, page will  be populated .It is working fine in my local machine.
But in the QA server (Windows 2008 and IIS7), tab strip control is getting displayed but nothing happens when I click it..I didnt get any error. Please help me with this issue.

[Plamen]

Hello,

If you have tried the suggested in this thread Removing "RadCompression from web.config" and the issue still persists please share the exact code that you are using so we could test the issue locally and be able to inspect the issue at our side and be more helpful.

Regards,
Plamen
Telerik