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RadSubMenu Issue

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karthiga
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karthiga asked on 23 Sep 2016, 06:38 AM

Hi, 

I have Designed my page with RadMenu, and there are some RadSubmenu added. RadSubMenu is not displaying in MAC Safari browser.

THis is the css which is reffered,

.RadMenu .rmSlide, .RadMenu_Context

In normal safari browser it is displayed. But this Css is not applying for the safari browser in only MAC. Is there any solution for this issue?

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Dimitar
Telerik team
answered on 23 Sep 2016, 03:13 PM
Hi,

The issue is not reproducible on my side, using the Context Menu Overview demo on MAC Safari. And if you refer to Safari for Windows as the normal Safari, I would like to point out that this browser is deprecated and not supported. As far as the CSS mentioned is concerned, I am not sure what you are trying to modify. Is the issue reproducible on your side using any RadMenu online demo?

Regards,
Dimitar
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karthiga
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answered on 27 Sep 2016, 09:09 AM
Hi,
I have created a Sample project with Radmenu alone, where i can able to see the same issue. I have attached the created sample project below. And also i have attached the Images of the output of the Safari browser both in Windows and MAC os. Kindly find my attachment.
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karthiga
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answered on 27 Sep 2016, 10:26 AM
Hi,
I have created a Sample project with Radmenu alone, where i can able to see the same issue. I have attached the created sample project below. And also i have attached the Images of the output of the Safari browser both in Windows and MAC os. Kindly find my attachment.
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Dimitar
Telerik team
answered on 27 Sep 2016, 11:28 AM
Hi,

I am afraid that such an issue is not reproducible on my side with the latest version of UI for ASP.NET AJAX. You may check if the issue is reproducible on the RadMenu Render Modes demo on your side with Lightweight or Classic render mode.

Judging from the screenshots provided, the menu on Mac Safari is not the same, which is tested on the Windows Safari, as it seems to use custom skin or custom styles, which may be causing the issue. Try to remove any custom styles and check if the issue is still reproducible. Note that there is no sample project attached to your posts, only screenshots.

And last, but not least, Windows Safari browser is obsolete and not supported by our controls. So any comparison with it is not relevant.

Regards,
Dimitar
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karthiga
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answered on 30 Sep 2016, 09:35 AM

Hi Dimitars,

Thanks for the reply.

But still i can able to view the issue from the link which you refered to check, http://demos.telerik.com/aspnet-ajax/menu/examples/functionality/rendermodes/defaultcs.aspx in the MAC safari browser. I have attached the screenshot below for your references. Do we have any solution to this problem?

 

Regards,

Karthiga

Still the same Issue i can able to view in the link which yo refered to check
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Dimitar
Telerik team
answered on 03 Oct 2016, 01:05 PM
Hi Karthiga,

The issue is not reproducible on my side using the online demo, so most probably it is OS or Safari version difference we have. I am testing on OS X El Capitan (Version 10.11.6) and Safari (Version 9.1.2). The attached screenshots show the items visible on Safari on both demos - the Render Modes demo you gave link for and the Orientation demo, which is visible from your latest screenshots.

Could you specify your versions used? And could you check for any JavaScript errors in the Safari Web Inspector?

Regards,
Dimitar
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