RadEditor controls are getting freezed

2 posts, 0 answers
  1. Prakash
    Prakash avatar
    4 posts
    Member since:
    Feb 2015

    Posted 11 Apr 2016 Link to this post

    In telerik:RadEditor the below editor tool controls are getting freezed at times and become unusable.

      <telerik:EditorTool Name="FormatBlock" />
      <telerik:EditorTool Name="FontName" />
      <telerik:EditorTool Name="RealFontSize" />
      <telerik:EditorTool Name="Zoom" />

    Kindly suggest the solution to get rid of this issue.

    Telerik Web UI component version: 2015.1.310.40
  2. Vessy
    Vessy avatar
    2369 posts

    Posted 12 Apr 2016 Link to this post

    Hi Prakash,

    I tried to replicate the reported issue but to no avail. Can you elaborate a bit on the exact scenario in which the issue occurs? Can you verify that there are no any JavaScript errors thrown on the page holding the Editor?

    Please note, that the mentioned by you version of the controls (2015.1.310.40) is an internal built which is not fully tested. Can upgrade to the the official release published after this build (2015.1.401.40) and see whether the problem persist?

    Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.
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