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RadEditor controls are getting freezed

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Prakash
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Prakash asked on 11 Apr 2016, 11:45 AM
In telerik:RadEditor the below editor tool controls are getting freezed at times and become unusable.

<telerik:EditorToolGroup>
  <telerik:EditorTool Name="FormatBlock" />
  <telerik:EditorTool Name="FontName" />
  <telerik:EditorTool Name="RealFontSize" />
  <telerik:EditorTool Name="Zoom" />
</telerik:EditorToolGroup>

Kindly suggest the solution to get rid of this issue.

Telerik Web UI component version: 2015.1.310.40

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Vessy
Telerik team
answered on 12 Apr 2016, 11:04 AM
Hi Prakash,

I tried to replicate the reported issue but to no avail. Can you elaborate a bit on the exact scenario in which the issue occurs? Can you verify that there are no any JavaScript errors thrown on the page holding the Editor?

Please note, that the mentioned by you version of the controls (2015.1.310.40) is an internal built which is not fully tested. Can upgrade to the the official release published after this build (2015.1.401.40) and see whether the problem persist?

Regards,
Vessy
Telerik
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