RadAsyncUpload issue

[Bharani Mani]

Hello,
       I have a simpple RadAsyncUpload control with no targetFolder set. So it saves the file under APP_Data/RadUploadTemp. I have given Full permission to everyone to APP_Data folder. But when I upload a file, it never gets finished. The progress control keeps circling all the time.

I see a javascript error saying rowElement is null or not an object. Telerik.Web.UI.WebResource.axd line 6041. Char 8.

Any help would be appreciated.

Thanks,
Bharani

[Genady Sergeev]

Hello Bharani Mani,

This issue happens when RadAsyncUpload is updated with RadAjaxManager. The good news are that we have fixed it for all versions after Q2 2010. I suggest that you upgrade to the latest version and the problem that you experience should gone. The other alternative is not to ajaxify the RadAsyncUpload.

All the best,
Genady Sergeev
the Telerik team

[Bharani Mani]

Do you mean keep the RadAsyncUpload outside the UpdatePanel?..Is the upgrade for Q2 2010 free? or do you have a patch for this fix?


Thanks,
Bharani

[Genady Sergeev]

Hello Bharani Mani,

Yes, the moving the async upload out of the panel should fix the issue. As for the upgrade, upgrading to Q2 2010 is free as long as you have a subscription. Alternatively, you can download the trial version of Q2 for free and give it a try.

Greetings,
Genady Sergeev
the Telerik team

[Bharani Mani]

Hello,
          I got Q2 2010 version Telerik 2010.2.929 and I checked it and I still cant upload the file using AsyncUpload. Can someone help with this issue.

Thanks,
Bharani

[Genady Sergeev]

Hi Bharani Mani,

Please paste here a stripped down version of your aspx page, which reproduces the issue, and we will take a look at it.

Kind regards,
Genady Sergeev
the Telerik team

[Bharani Mani]

The code is simple. I have UpdatePanel. Inside UpdatePanel I have RadPane. Inside that I have async upload as given below.

<

 

telerik:RadAsyncUpload ID="radUpload1" runat="server" MaxFileInputsCount="1"

 

 

InitialFileInputsCount="1" Localization-Select="Browse" Width="300px"

 

 

OnFileUploaded="onFileUploaded" OnClientFileUploaded="onClientUpload">

 

 

</telerik:RadAsyncUpload>

Hope this helps.

Thanks,
Bharani

 

[Genady Sergeev]

Hello Bharani Mani,

I've created a sample page according to what you have described, however, I am unable to reproduce the problem using Q2+. You can find my sample project attached here. Can you reproduce the problem on it?

All the best,
Genady Sergeev
the Telerik team

[Bharani Mani]

I have installed the latest RadControl Q2 version for .Net20. The date on the Telerik.Web.UI.dll is 9/28/2010. But everytime I open the visual studio 2005, I get this error A file Bin/Telerik.Web.UI.dll already exists, do you want to update it?. I say yes. And I get compile error "unknown server tag 'RadAsyncUpload'". This happens everytime I open Visual studio. How do i know what version of telerik is installed in visual studio toolbox. Is there a way out of this?..

Thanks,
Bharani

[MTC]

Hi,

I am using tekerik RadAsyncUploade Control . It works fine in my Local server(LAN)  but in Production(WAN).
In WAN it always goes to OnClientFileUploadFailed event and shows "Http Error Code is :500" as error message..
Please help me on this..

[Hristo Valyavicharski]

Hi,

You can get Internal Error - 500 by many reasons. Please make sure that:

• You have write permissions to the Upload folder.
• Don't have Missing or incorrect handler registration.
  
• Don't upload too large files that exceeds the limited size.
• Allow file uploading if SSL is enabled.

For additional information please refer to RadAsyncUpload Troubleshooting page

If is none of the above please send us Record of your web traffic.

Regards,
Hristo Valyavicharski
the Telerik team

[Indranil]

HI,
I am tried all possible steps as per your suggestion. But still i am getting 500 error while uploading a file, using RadAsyncupload control.
I am attaching my web.config file for your reference.
I need an urgent help. Please

[Hristo Valyavicharski]

Your web.config looks good. Please attach Fiddler log.

Thanks.

Regards,
Hristo Valyavicharski
Telerik

 

 

[Indranil]

I have recoded using fiddler . But how to attach that capture. Please let me know. when i click on Attach file, it only allows me to add images file only.

Thanks

[Hristo Valyavicharski]

Zip the file or if it is too large, use DropBox, Google Drive, OneDrive.

Regards,
Hristo Valyavicharski
Telerik

 

 

[Indranil]

Hi,
I am uploading file as a rar format. Please note that, i have changed the extension as .jpeg while uploading as it is not allowing other file.
Please remove .jpeg extension and keep rar extension.

Please let me know if you have any questions.

Thanks
Indranil

[Indranil]

HI,
As the file size is small. I tried to upload again . It is now in ZIP. but still i am not able to upload .
it is only allowing .JPEG,png etc..
I am attaching , what i am getting while upload zip file.

Thanks
Indranil

[Hristo Valyavicharski]

To troubleshoot the problem disable the Custom Errors and use fiddler again:
http://screencast.com/t/0h2EhDsseX2

Regards,
Hristo Valyavicharski
Telerik

 

 

[Indranil]

Hi,
I am attaching fiddler again. Please check and let me know, what i am missing.

Thanks
Indramil

[Hristo Valyavicharski]

This is the returned error: http://screencast.com/t/llaN567x
It states that the uploaded file cannot be accessed. Please make sure that you are not setting the TargetFolder property and saving the file manually from the code-behind.

Regards,
Hristo Valyavicharski
Telerik