Rad Async upload is not working in Firefox and Chrome

[prabha]

Hi,

   I am using Rad Async upload .It is working in IE7 and 8 .
But its not working in  Fixefox and chrome .
OS          : Windows 7 
Browser  : Chrome and FireFox(3.6.14)

Can u please give any solution for this.

Thanks
Prabha

[Mathai]

We are facing similar issues with RadAsyncUpload in Chrome(10.0.648.133) and Firefox(3.6.15).
Please advise.
Thanks

Benoy

[Genady Sergeev]

Hi guys,

Could you please provide more details regarding the issue that you experience. In which aspects RadAsyncUpload does not work? Are there any JavaScript errors on the page?

Regards,
Genady Sergeev
the Telerik team

[Mathai]

We are trying to upload a csv file on click of a button, provided the user is having the rights.
Case 1:  Open the application in Firefox or Chrome with Silverlight add on enabled.
              Browse and select the csv file.  The upload indicator image turns red.  See the attached image (withsvenabled.png).

Case 2: Perform the above operation with Silverlight add on disabled and this time the upload would be successful.  See the attached image withsldisabled.png

We also noticed that this issue happens if Adobe Flash is enabled in Chrome and Firefox.  Not an issue in IE.

Thanks

Benoy

[Genady Sergeev]

Hi Mathai,

Please add a handler for the OnClientFileUploadFailed event and alert the args.get_message() property. It should give us a clue on what is going wrong. I would appreciate if you could paste the message here.

Kind regards,
Genady Sergeev
the Telerik team

[Mathai]

I am getting the following message on alert. 
FYI: We are adding all controls dynamically from server side.

[net_uri_BadPort]
Arguments: Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.60129.0&File=System.dll&Key=net_uri_BadPort

[prabha]

Any updates? Please give any solution ...

[Genady Sergeev]

Hi Mathai,

We are not aware of such problem with RadAsyncUpload, it might be a new, unknown issue that we are not aware of. In order to troubleshoot the issue further please open a support ticket and attached there a fiddler cap log of the issue. A sample web page + web.config that reproduces the issue could be helpful too. Also, does the issue happen on Cassini (the visual studio integrated browser) or under IIS or under both?

Kind regards,
Genady Sergeev
the Telerik team

[Len Simmons]

Did you find a solution to this issue as I'm getting the same one

[Genady Sergeev]

Hello Len Simmons,

We never succeeded in reproducing the problem on our side. If you experience the same problem I suggest that you open a support ticket and attached there a fiddler cap log of the issue and/or sample web page + web.config that reproduces the issue. This is the only way we can start investigating the problem since it seems that it is not a standard one. Also, please check whether you don't have firewalls filtering somehow the file uploads or restricting third party plugins like Silverlight or Flash from operating properly.

Kind regards,
Genady Sergeev
the Telerik team

[Len Simmons]

Hi,

I've resolved the issue by re-installing Silverlight in chrome. Maybe this is a versioning issue?

Regards,

Len

[Genady Sergeev]

Hi Len Simmons,

I am not sure, by default RadAsyncUpload will search for Silverlight 4, older version are not applicable. Perhaps there was something wrong with the previous install.

All the best,
Genady Sergeev
the Telerik team

[Manesh]

Hi Peter Filipov

I'm using Telerik Rad Controls Q3 2011 SP1 full version but no change, still "multiple file selecting " and  if "file validation"  is also set but nothing working please guy's please find me solution

[Peter Filipov]

Hi Manesh,

Could you please open a new support thread and give me more information about your problem (e.g. what is not working as expected). Please clarify what you mean by "nothing working" ? Are there any errors on the page?

Regards,
Peter Filipov
the Telerik team

[Jalal]

hi, i have Similar issue too, but not found any solution for that

my AsyncUpload worked well before i upgrade to 2012 Q1(v 2012.1.424.40) from 2011.1.413.40, 
but when i upgrade that, it work well on IE9 but not working in chrome and Firefox .
even i copy code example from demo to a new web form and not solved my problem too.
when i look that html page source code of my web form, i see that on the  chrome all of <li> tags of AsyncUpload1ListContainer 
ul  have Similar id while in IE9 not have any id. 

if item cancel event, this error accrued: 

1. 
   
2. Uncaught TypeError: Cannot read property 'progress' of undefined
   1. a.extend.cancelTelerik.Web.UI.WebResource.axd:2003
   2. d.RadAsyncUpload._cancelUploadTelerik.Web.UI.WebResource.axd:1657
   3. d.RadAsyncUpload.initialize._uploadModule.bind.FileSelectedTelerik.Web.UI.WebResource.axd:1579
   4. f.event.dispatchTelerik.Web.UI.WebResource.axd:1323
   5. f.event.add.h.handle.i

Here's the my code:  

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

 

<html xmlns="http://www.w3.org/1999/xhtml">

<head runat="server">

    <title></title>

</head>

<body class="BODY">

    <form id="form1" runat="server">

    <telerik:RadScriptManager ID="ScriptManager1" runat="server" />

    <div class="upload-panel">

        <telerik:RadProgressManager runat="server" ID="RadProgressManager1" />

        <%-- For the purpose of this demo the files are discarded.

             In order to store the uploaded files permanently set the TargetFolder property to a valid location. --%>

        <telerik:RadAsyncUpload runat="server" ID="AsyncUpload1"

            MultipleFileSelection="Automatic" TargetFolder="~/App_Data/RadUploadTest">

        </telerik:RadAsyncUpload>

        <telerik:RadProgressArea runat="server" ID="RadProgressArea1">

        </telerik:RadProgressArea>

    </div>

    </form>

</body>

</html>



Thank a lot.

[Jalal]

Hi, i can resolve my problem by disabling the FileAPI function for chrome and Firefox on my application

<!--[if !IE]>-->
      <script type="text/javascript">
              Telerik.Web.UI.RadAsyncUpload.Modules.FileApi.isAvailable = function () { return false; };
        </script>
<!--<![endif]-->

and
after that i create a new project and create a page with radAsycUpload (v2012.1) normally , is that fine and worked without any problem so I think the bug in my application settings. 

Thanks.
 

[Curtis]

Thanks for providing this code. Firefox works fine for me but Chrome doesn't work at all for me, even on Telerik's demo but your code made it work.

On Telerik's demo, in Chrome's Javascript Console I get this error:

Uncaught Error while uploading, HTTP Error code is: 0
Telerik.Web.UI.WebResource.axd:11291
http://demos.telerik.com/aspnet-ajax/Telerik.Web.UI.WebResource.axd?_TSM_HiddenField_=ctl00_QsfScriptManager_TSM&compress=1&_TSM_CombinedScripts_=%3b%3bSystem.Web.Extensions%2c+Version%3d4.0.0.0%2c+Culture%3dneutral%2c+PublicKeyToken%3d31bf3856ad364e35%3aen-US%3a89093640-ae6b-44c3-b8ea-010c934f8924%3aea597d4b%3ab25378d2%3bTelerik.Web.UI%3aen-US%3af18b91a4-0e6c-41d1-af11-dfb338738b79%3a16e4e7cd%3af7645509%3a86526ba7%3a874f8ea2%3aa1a4383a%3a24ee1bba%3a1e771326%3a78b9daca%3a7165f74%3af46195d3%3a2003d0b8%3ae524c98b%3a628ebdd0%3aed16cbdc%3a19620875%3a3f6e8f3f%3a68f76a79%3a52af31a4%3a2a2fc429%3ae330518b%3a8e6f0d33%3a6a6d718d%3aa7e79140

Failed to load resource
http://demos.telerik.com/aspnet-ajax/Telerik.Web.UI.WebResource.axd?type=rau

[Peter Filipov]

Hello,

When the upload is canceled the returned http status code is zero "0". That why the control suggest it like an exception. The fix will be available in the next internal build. Until then you could handle the OnClientFileUploadFailed event and handled the exception. E.g.

<telerik:RadScriptManager ID="ScriptManager1" runat="server" />
<div class="upload-panel">
    <telerik:RadProgressManager runat="server" ID="RadProgressManager1" />
    <%-- For the purpose of this demo the files are discarded.
         In order to store the uploaded files permanently set the TargetFolder property to a valid location. --%>
    <telerik:RadAsyncUpload runat="server" ID="AsyncUpload1" OnClientFileUploadFailed="OnClientFileUploadFailed"
        MultipleFileSelection="Automatic" >
    </telerik:RadAsyncUpload>
    <telerik:RadProgressArea runat="server" ID="RadProgressArea1">
    </telerik:RadProgressArea>
</div>


<script type="text/javascript">
    function OnClientFileUploadFailed(sender, args) {
        args.set_handled(true);
    }

</script>

Do you experience that issue in other cases except when the upload is canceled?

Kind regards,
Peter Filipov
the Telerik team

[ZISIS]

The problem seems to be remain.

RadsyncUpload work fine on IE but doesn't work on Firefox and Chrome.

This happens only when I am trying the page on my hosting account. If i run it locally there isn't any problem.

[Peter Filipov]

Hello Zisisi,

I have tested the control and everything is working fine. Could you please elaborate a bit on your case? Which version of the control are you using?

Regards,
Peter Filipov
Telerik

 

 

[bharath]

Rad Async upload is not working in IE11.BUt it working fine crome and firefox.

When i add an attachment it shows the Cancel link instead of Remove and the file is not attached.
It is working fine with crome and it showing Remove  After adding the file.

/Bharath 

[Shinu]

Hi bharath,

Unfortunately I couldn't replicate the issue at my end. Please try to replicate the issue in this online demo or provide a sample code snippet where I can reproduce the issue for further help.

Thanks,
Shinu

[Aypn]

 

- I was using windows authentiaction for my web app.

- When i uploaded, the yellow dot kept blinking and the upload was failing.

It is all access issue , did the below changes and it worked form me 

 

Server level settings:
1.Navigate to C:\Windows\System32\inetsrv\config
2.Open configuration file
C:\Windows\System32\inetsrv\config\applicationHost.config
3. Search section with section name="anonymousAuthentication"
<section name="anonymousAuthentication" overrideModeDefault="Allow" />
4. Set overrideModeDefault="Allow" (If it is already allowed, skip step 4 and continue)

Steps handled in Web application config file – we are setting anonymous access to the Telerik.Web.UI.WebResource.axd alone
Add the below snippet under <configuration> node in each of the web.config files. This will allow the
resource "Telerik.Web.UI.WebResource.axd" to be accessed as anonymous.

<location path="Telerik.Web.UI.WebResource.axd"> 
    <system.web>     
        <authorization>
            <allow users="?" />                
        </authorization>     
    </system.web>
   <system.webServer>
    <security>
      <authentication>
        <anonymousAuthentication enabled="true" />
      </authentication>
    </security>
  </system.webServer>
</location>