Printing from report viewer hangs in virtual machine

5 posts, 0 answers
  1. Brandon
    Brandon avatar
    6 posts
    Member since:
    Apr 2014

    Posted 16 Feb 2015 Link to this post

    I have an issue where I can't print from the report viewer in my Virtual Machine.  I can print from this machine with out issues using other programs.  This issue does not show up anywhere else either.  I have my application installed on various other pure windows machines and it prints fine never hangs up.

    I don't get any debug info it just stalls with the "Printing page 1 of report" dialog.

  2. Brandon
    Brandon avatar
    6 posts
    Member since:
    Apr 2014

    Posted 16 Feb 2015 in reply to Brandon Link to this post

    I should add this is the windows forms report viewer.
  3. Nasko
    Admin
    Nasko avatar
    1049 posts

    Posted 17 Feb 2015 Link to this post

    Hello Brandon,

    This is a known issue when printing a report from the Windows Forms/WPF Report Viewer under a virtual machine.
    We already have a fix for the issue which will be introduced with the next official release of Telerik Reporting.

    Regards,
    Nasko
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
  4. Brandon
    Brandon avatar
    6 posts
    Member since:
    Apr 2014

    Posted 26 Feb 2015 in reply to Nasko Link to this post

    Any ETA on this?  It's a major issue for me.  We have primarily Mac machines but the people using parallels can't print from our application.  It's pretty massive problem now that we've released our software.
  5. Stef
    Admin
    Stef avatar
    3610 posts

    Posted 27 Feb 2015 Link to this post

    Hi Brandon,

    Please download and upgrade to Telerik Reporting Q1 2015.
    If the problem still occurs, open a support ticket and send us a demo project reproducing the problem on your machine and details about the tested environment. The information will be used to perform local tests.

    In parallel, test if running the local demos installed under C:\Program Files (x86)\Telerik\Reporting Q1 2015\Examples in your test environment results in the same problem.

    Regards,
    Stef
    Telerik
     

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

     
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