Portal scrolling issues in Internet Explorer

4 posts, 0 answers
  1. Jeremy
    Jeremy avatar
    5 posts
    Member since:
    Jul 2008

    Posted 17 Jul 2008 Link to this post

    I am building a Portal site, starting with the MyPortal example and building on that.  It displays fine in Firefox, but in IE, if all of the docks do not fit on screen, the docks do not scroll properly with the page.

     

    I have 2 RadDockLayouts, one with 2 RadDockZones and the other with 3.  Each RadDockLayout contains a hidden UpdatePanel, which are used, in conjunction with client script, to dynamically add and remove docks from the page, and allow asynchronous callbacks for dock position changed and command events.

     

    The main differences I can see from the included portal examples are that there are 2 RadDockLayouts instead of 1, and the portal sits within a content page.  The Master page being used contains a RadTabStrip, which on mouse over shows a RadMenu.

     

    In IE, when the page scrolls, the master content scrolls, but the docks do not.  So any docks which protrude off screen remain off screen.  For example if there are 6 docks on the page, and 2 are not visible, and 2 have only the top half visible, they will stay that way and their content cannot be accessed by scrolling.  Also, if the RadTabStrip is showing a menu, the menu does not scroll, leaving it in the middle of the page, detached from the main menu (the RadTabStrip does scroll with the page however).

     

    This behaviour occurs in IE6 and IE7, except that IE7 displays 2 scrollbars, the outer one scrolling the entire window, and the inner one displaying the same behaviour where the master content scrolls and the docks do not.

     

    Please help!  I can see that the demos work in IE6, so it must be something that I’m doing differently.

  2. Sophy
    Admin
    Sophy avatar
    636 posts

    Posted 18 Jul 2008 Link to this post

    Hello Jeremy,

    We were not able to reproduce the problem you explain with a simple test project.
    Please, send us a simple running application which reproduces the issue so that we can test it locally and research the problem. You will need to open a support ticket in order to have the right to attach files. Please, download a trial version of the RadControls for ASP.NET AJAX suite and you will have the right to open a support ticket. For your convenience I have attached a screenshot with instructions how to open a support ticket.

    All the best,
    Sophy
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
  3. Paul
    Paul avatar
    76 posts
    Member since:
    Feb 2008

    Posted 18 Jul 2008 Link to this post

    Jeremy,

    It might be an issue with IE7. I just reported that the floating & resizing don't work in IE7 but they do in Firefox. I don't have IE6 to test with. Maybe you can check these features to see if you also have the problem. They may have some bug fixing to do to make it work with IE7...
  4. Sophy
    Admin
    Sophy avatar
    636 posts

    Posted 21 Jul 2008 Link to this post

    Hello Paul,

    We already answered to the other forum thread you have posted concerning the problem with drag/dropping and resizing the RadDocks. Please, find our answer in the Dragging and resizing don't appear to be working forum thread.

    Greetings,
    Sophy
    the Telerik team

    Instantly find answers to your questions at the new Telerik Support Center
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