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New Print button on radgrid not showing

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Grid

This is a migrated thread and some comments may be shown as answers.

mike asked on 27 Jun 2016, 05:31 PM

I'm trying to use the new print button on my rad grid but it is not showing, what am I missing. I'm using VS2013 and I upgraded the Telerik.Web.UI dll to version 2016.2.607.45. below is the example code I put together. The Add New record and the Refresh buttons do show, but not the print

<html xmlns="http://www.w3.org/1999/xhtml">
<head runat="server">
<title></title>
</head>
<body>
<form id="form1" runat="server">
<div>
<telerik:RadScriptManager ID="RadScriptManager1" runat="server"></telerik:RadScriptManager>
<telerik:RadGrid ID="RadGrid1" RenderMode="Lightweight" runat="server" DataSourceID="SqlDataSource2" GridLines="Both" AutoGenerateColumns="true">
<MasterTableView DataSourceID="SqlDataSource2" CommandItemDisplay="Top">
<CommandItemSettings ShowPrintButton="true" ShowRefreshButton="true" />
</MasterTableView>
</telerik:RadGrid>
</div>
</form>
<asp:SqlDataSource ID="SqlDataSource2" runat="server" ConnectionString="<%$ ConnectionStrings:Northwind %>"
SelectCommand="SELECT top 20 * FROM Customers" >
</asp:SqlDataSource>

</body>
</html>

5 Answers, 1 is accepted

answered on 29 Jun 2016, 11:33 AM

Print.zip

Hello,

I tested the provided code and Print button is showing as expected in the CommandItem. Find attached my test page and see what is the difference on your end. Also confirm that version that is referenced in your project is the latest one(2016.2.607)

Regards,
Pavlina
Telerik

Do you need help with upgrading your ASP.NET AJAX, WPF or WinForms projects? Check the Telerik API Analyzer and share your thoughts.

answered on 29 Jun 2016, 02:53 PM

radgrid.png

telerik.png

Interesting, so when I run your page in my project I do not see the print button, I have attached an image of what I'm getting and an image of the properties of the referenced dll. the

answered on 30 Jun 2016, 02:35 PM

Same result as the previous image I sent, no Print icon. two things I had to do to run it. I had to switch to the sql database on my machine because I got an error about the mdf you sent being newer than the version my machine supports. your version was 655 and apparently my machine only supports 612 and earlier. the other thing I ended up doing was comment out the authentication mode in the web config as it was causing a fail to connect to the database. After that I set the Print directory to an application in IIS set the app pool to a 4.0 version and then ran it. No print button.

I routinely only use IE, so I decided to try opening it in chrome and it does show in both chrome and firefox, so it appears to just be an IE thing.