Javascript error on grid after filtering returns no records

4 posts, 0 answers
  1. Joe Sugden
    Joe Sugden avatar
    54 posts
    Member since:
    Feb 2010

    Posted 01 Aug 2014 Link to this post

    We're using version 2014.2.618.45. This happens across multiple grids with horizontal scrolling (lots of columns or smaller screen). After filtering the grid, if there are no records, this error happens if you try to scroll horizontally (the scrollbar moves, but the columns don't):

    Uncaught TypeError: Cannot read property 'cells' of undefined

    At this point, the user will have to either refresh the screen or use our separate Clear All Filter button. 
  2. Viktor Tachev
    Admin
    Viktor Tachev avatar
    2362 posts

    Posted 06 Aug 2014 Link to this post

    Hello Joe,

    I tried replicating the behavior you describe, however I was unable to. I am attaching a sample project I used for testing. Would you give it a try and let me know if I am missing something?

    I would appreciate it if you could modify the sample in a way that the issue is replicated and send it back to us in a support ticket. This would enable us to thoroughly investigate the problem and look for its cause.


    Regards,
    Viktor Tachev
    Telerik
     

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  3. Martin
    Martin avatar
    10 posts
    Member since:
    Dec 2013

    Posted 24 Nov 2015 Link to this post

    How was this resolved ? I am getting the same error right now
    Going to my scheduler page, pressing one week forward : no cells shown and error given.
  4. Viktor Tachev
    Admin
    Viktor Tachev avatar
    2362 posts

    Posted 24 Nov 2015 Link to this post

    Hello Martin,

    I am afraid that such error is not replicated on our end. Would you open a formal support ticket and send a sample project where the error can be reproduced? Thus, we will be able to examine the behavior and look for its cause.

    Regards,
    Viktor Tachev
    Telerik
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