This is a migrated thread and some comments may be shown as answers.

Javascript error on grid after filtering returns no records

3 Answers 24 Views
Grid
This is a migrated thread and some comments may be shown as answers.
Joe Sugden
Top achievements
Rank 1
Joe Sugden asked on 01 Aug 2014, 06:20 PM
We're using version 2014.2.618.45. This happens across multiple grids with horizontal scrolling (lots of columns or smaller screen). After filtering the grid, if there are no records, this error happens if you try to scroll horizontally (the scrollbar moves, but the columns don't):

Uncaught TypeError: Cannot read property 'cells' of undefined

At this point, the user will have to either refresh the screen or use our separate Clear All Filter button. 

3 Answers, 1 is accepted

Sort by
0
Viktor Tachev
Telerik team
answered on 06 Aug 2014, 10:31 AM
Hello Joe,

I tried replicating the behavior you describe, however I was unable to. I am attaching a sample project I used for testing. Would you give it a try and let me know if I am missing something?

I would appreciate it if you could modify the sample in a way that the issue is replicated and send it back to us in a support ticket. This would enable us to thoroughly investigate the problem and look for its cause.


Regards,
Viktor Tachev
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
0
Martin
Top achievements
Rank 2
answered on 24 Nov 2015, 09:31 AM
How was this resolved ? I am getting the same error right now
Going to my scheduler page, pressing one week forward : no cells shown and error given.
0
Viktor Tachev
Telerik team
answered on 24 Nov 2015, 12:18 PM
Hello Martin,

I am afraid that such error is not replicated on our end. Would you open a formal support ticket and send a sample project where the error can be reproduced? Thus, we will be able to examine the behavior and look for its cause.

Regards,
Viktor Tachev
Telerik
Do you want to have your say when we set our development plans? Do you want to know when a feature you care about is added or when a bug fixed? Explore the Telerik Feedback Portal and vote to affect the priority of the items
Tags
Grid
Asked by
Joe Sugden
Top achievements
Rank 1
Answers by
Viktor Tachev
Telerik team
Martin
Top achievements
Rank 2
Share this question
or