In testing, editing the image works as expected.
When the site is published and a user edits an image, clicks save etc, the changes to the image are not saved.
Everything else about the site seems fine, I could not find anywhere if certain folder need certain permissions. I believe all the correct permissions on the folder where the images are stored is correct.
Is there anything anyone could suggest I try to resolve the issue.
3 Answers, 1 is accepted
A possible cause for the described behavior can be if you are trying to save too big images on you deployment machine, that the given max Json lenght allows. I would advice that you apply the configurations described in the follwoing help article and see whether the problem will persist after that:
Saving Large Images
Regards,
Vessy
Telerik
Rank 1
Hi, Sorry about the late reply.
The size of the image are only 100kb, so I can not see the size would not be an issue.
I have added the information from the link and tried just in case, but still will not save.
Is there any documentation about what is required (if anything) to be in the config, or dll files to be included etc?
There is no any configuration that needs to be applied to RadImageEditor, unless makng sure that the application has enough permissions to actually modify the edited file. Can you verify that such permissions are granted? You can test it in a standard way similar o the one described here:
http://docs.telerik.com/devtools/aspnet-ajax/controls/fileexplorer/troubleshooting/common-issues#an-error-like--because-the-application-did-not-have-enough-permissions-occurs-only-in-a-production-environment-how-to-debug-the-issue
Regards,
Vessy
Telerik