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How do you delete a user account?

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rwb
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rwb asked on 30 May 2017, 11:28 AM
I can't see any option to do so, and I can't find anything about it in the documentation.

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Milko
Telerik team
answered on 01 Jun 2017, 03:05 PM
Hello,

We do not have the option to delete a user account from the UI on purpose. Users have many constraints with other artifacts like Scheduled task, Alerts, History and hard delete of user may lead to some inconsistencies. If you need to stop someone access to the Report Server we have the status of user - you could Enable/ Disable the user from the UI with edit option.
Nevertheless, if you still need to hard delete a user you could use our REST API to do the job. You need to use this endpoint to get all the users and after that, you could delete the user you want with this endpoint by user id. All the endpoint are protected with Authentication so you need to get and use an access token.

If you need any additional information, contact us.

Regards,
Milko
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Jan Pfeffer
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answered on 13 Dec 2018, 02:45 PM
And the links to the docs are invalid ?
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Nasko
Telerik team
answered on 18 Dec 2018, 10:59 AM
Hi Jan,

Thank you for pointing this out. We have fixed the broken links and they are now working correctly.

Note that in Report Server R2 2018 SP1 (4.1.18.620) we have added the option to delete user accounts from the UI (management web application).

Regards,
Nasko
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Paul
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answered on 12 May 2020, 08:03 PM
I want my account deleted and all data erased
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Nasko
Telerik team
answered on 15 May 2020, 12:17 PM

Hello Paul,

You can request deletion of the information stored for your account by sending a request to us via the following form GDPR Data Subject Access Rights Request.

Regards,
Nasko
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John
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Iron
answered on 09 Oct 2021, 11:48 PM
Hello i want my account deleted because I do not use it
Neli
Telerik team
commented on 13 Oct 2021, 10:45 AM

Hi, 

Have you tested the request deletion through the  GDPR Data Subject Access Rights Request form? If this does not work for you, you can send an email to Privacy@progress.com.

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rwb
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Milko
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Jan Pfeffer
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Nasko
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Paul
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John
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Iron
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