In a vb.net 2010 web form application, I have the telerik radeditor installed as part of the application. The version of the rad editor that is used Telerik_UI_for_ASP.NET_AJAX_2016_1_225_Dev.msi. The problem is when the vb.net web form application is being accessed by the user, the radeditor does get hidden after a few seconds. The user can see that the radeditor is being displayed and goes away.
Thus I am trying to determine what I can do to solve the problem. Is there a value in the web.config file that I can change to decrease the amount of time the radeditor is being displayed? Basically do you know what I can do to solve the problem? If so, would you tell me what I can do to solve the issue?
Thus I am trying to determine what I can do to solve the problem. Is there a value in the web.config file that I can change to decrease the amount of time the radeditor is being displayed? Basically do you know what I can do to solve the problem? If so, would you tell me what I can do to solve the issue?
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diane
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answered on 24 Sep 2016, 12:42 AM
The raeditor goes away almost right away since there is a hide command. However is there something that I can do to have the radedior not display when the page is entirely reloaded? Is there some kind of an ajax call that I can do?
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Hi,
I'm not familiar with such a problem and I'll need more information about your setup to be able to help you.
RadEditor is a standard ASP.NET WebForms component and it does not offer a functionality to temporary display and hide it on the page. Is it possible to provide a live URL to the problematic page or a simple working project which demonstrates the problem? The problem could be related to some custom code or CSS that hides the component. You can try to isolate the control by removing parts of the page contents until you are able to find the culprit for the issue.
Are you able to reproduce the issue with the latest version and in the live demos of the control?
Best regards,
Rumen
Telerik by Progress
I'm not familiar with such a problem and I'll need more information about your setup to be able to help you.
RadEditor is a standard ASP.NET WebForms component and it does not offer a functionality to temporary display and hide it on the page. Is it possible to provide a live URL to the problematic page or a simple working project which demonstrates the problem? The problem could be related to some custom code or CSS that hides the component. You can try to isolate the control by removing parts of the page contents until you are able to find the culprit for the issue.
Are you able to reproduce the issue with the latest version and in the live demos of the control?
Best regards,
Rumen
Telerik by Progress
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diane
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answered on 26 Sep 2016, 04:32 PM
I found the problem in the application and there is not an error with radeditor.