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General Q on Telerik version compatibility with IE11/Chrome

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Gary
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Gary asked on 04 Nov 2014, 07:41 PM
Greetings all
Our company has been a longtime user of Telerik controls for web development.  Historically we have been an IE shop, and IE9 has been a mainstay version for most homegrown web apps.

I have been asked to take a look at a couple of legacy web apps that work well with IE9, but have serious grid display issues with IE11 and Chrome.  The grid issues are multiple, but revolve around the grid not expanding to accomodate data rows, although data is present.  In other words, the top and bottom bars of the grid are almost on top of each other, with a thin view of data shown between.

I am not a web developer, but have discovered that the two apps in question are vanilla aspx applications in .Net 4.0 using c#.  Both use Telerik Web UI controls from Q2 2011.  Before I start down a path trying to learn older technology to determine why it conflicts with newer browsers, I thought I would check with the experts here.

Can anyone tell me if there are known gotchas with older versions of Telerik controls that do not play well with Chrome?  Perhaps config settings that cause mis-behaviors in one browser and not another.  Any feedback appreciated.

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Maria Ilieva
Telerik team
answered on 07 Nov 2014, 03:14 PM
Hi Gary,

Generally we do not have a list that describes all issues, which might appear with older version of telerik controls and newer browsers. However I could ensure you that all the version of the Telerik controls are totally compatible with all browsers that has been released before the date of the RadControls release.
Therefore in order to have your apps to be fully compatible with the newer browsers I would suggest you to update them to the latest version of the controls so that we can ensure that this version is tested against those browsers and is properly functioning.

Regards,
Maria Ilieva
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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Gary
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answered on 07 Nov 2014, 09:52 PM
Thanks Maria
This app in question is straight aspx, without Kendo or MVC.  Can you suggest which of the current Telerik ajax based offerings would be most suitable?

The original version is deployed with Q2_2011 Ajax DLLs Telerik.Web.UI, and Telerik.Web.UI.Skins.
I tried subsituting the most recent non-MVC version we have (Q2_2013) but the deployed app threw javascript errors almost immediately in IE 9 and IE 11 (both compatibiltiy mode),  No difference found with Chrome.

Regards
Gary



------
Hi Gary,



Generally we do not have a list that describes all issues, which might appear
with older version of telerik controls and newer browsers. However I could
ensure you that all the version of the Telerik controls are totally compatible
with all browsers that has been released before the date of the RadControls
release.

Therefore in order to have your apps to be fully compatible with the newer
browsers I would suggest you to update them to the latest version of the
controls so that we can ensure that this version is tested against those
browsers and is properly functioning.



Regards,

Maria Ilieva

Telerik
0
Maria Ilieva
Telerik team
answered on 12 Nov 2014, 12:08 PM
Hello Gary,

I would suggest you to download the latest official Q3 2014 version of the UI for ASP .NET AJAX controls and see if they will work on your end.
You can log in to your Telerik account and use the link below to access the mentioned version:
http://www.telerik.com/account/your-products/download-list.aspx?skucid=66

Regards,
Maria Ilieva
Telerik
 

Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

 
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