Files with custom extension for Media Manager are not visible once uploaded

[Sébastien Nunes]

Hi all,

I'm running RAD Editor full featured on a MOSS 2007 env (RAD 5.7.1.0), and I've added some custom file extension to be allowed in the Media Manager:

<property name="MediaFilters">
   <item>*.wmv</item>
   <item>*.avi</item>
   <item>*.mpeg</item>
   <item>*.mpg</item>
   <item>*.mov</item>
   <item>*.flv</item>
   <item>*.m4v</item>
   <item>*.mp3</item>
   <item>*.mp4</item>
 </property>

I'm having troubles for some files of thoses extensions. If I upload a mp4 file, the upload works fine but after the media manager refreshes the content of my document library it does not shows my mp4 file.

And I don't have this problem for mov or flv files...

Any clue on this ?

[Stanimir]

Hi Sébastien,

I was not able to reproduce the problem on our test site. In my test I was successfully able to work with mp4 files. Could you provide me with whole content of your ConfigFile.xml and the ToolsFile.xml. This will make my test more reliable. A step by step scenario will be helpful as well.


Greetings,
Stanimir
the Telerik team

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[Sébastien Nunes]

Hi,

Thanks for your answer, I finally managed to have this problem fixed. There was an uppercase 'P' for the *.mp4 in one of the XML config files.

After changing that to a lower case, the problem was fixed.

Kind regards,

[Sandeep]

Hi,

Could you please guide me how you added MP4 format in the formats allowed for Media Manager because i am facing the same problem in my project.