Export to Excel, shows Black Boxes in Report

3 posts, 0 answers
  1. gc_0620
    gc_0620 avatar
    246 posts
    Member since:
    Feb 2008

    Posted 26 Nov 2014 Link to this post

    Hi All,

    I am using IE 11, Windows 7 and Excel 2010. Telerik Reporting Q3 2014 for ASP and UI for ASP.NET AJAX Q3 2014.  While Exporting to Excel, some large Black Text's shows inside the report. 

    Is doing the same thing while exporting Invoice Report from Telerik report demo into Excel.  

    Both files are attached.

    I already spoke with Kyle Russell, Telerik Customer Advocate Manager in Boston, he is aware of this issue. See also my correspondence with him.

    This is an urgent issue, that I need to address to my user's asap, because they export at least 100 Excel Files from Telerik Reports.



  2. gc_0620
    gc_0620 avatar
    246 posts
    Member since:
    Feb 2008

    Posted 27 Nov 2014 Link to this post

    Telerik support, please answer this issue in my original post, is urgent. I must need to give an answer to end user's asap.

    Your Support/Sales team at Boston acknowledged the same thing after exporting your Inventory report into Excel from asp.net.

    You can't ignore my post which is valid.
  3. Nasko
    Nasko avatar
    1080 posts

    Posted 28 Nov 2014 Link to this post

    Hello gc_0620,

    Threads are handled according to license, time of posting, and type, so if it is an urgent problem, we suggest you use a support ticket, which would be handled before a forum thread. You can post your questions in the forums when you don't need an urgent answer and you want to help the community as well.
    Thank you for your understanding.

    Up to your inquiry, this is a known issue which has been fixed in our latest internal build released in the beginning of November. With the internal build version you will be able to export to Excel with correct page footer settings.
    Please download Telerik Reporting Q3 2014 version (the latest internal build) and upgrade your projects by running the Upgrade Wizard.


    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

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