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Error: Sys.WebForms.PageRequestManagerServerErrorException: Specified argument was out of the range of valid values. Parameter name: ItemHierarchicalIndex

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This is a migrated thread and some comments may be shown as answers.
Mark
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Mark asked on 13 Nov 2013, 03:56 PM
Hi,

Sorry if the information is a little slim, but I have taken over managing an application and I'm not familiar with everything on it yet.

I am populating a grid with in a VB web application, and upon selecting a row of data a toolbarbutton becomes selectable to allow you to go to show more detail.

This works fine when running the application locally in visual studio, however once it is compiled and published onto a web server, I get a 'Error: Sys.WebForms.PageRequestManagerServerErrorException: Specified argument was out of the range of valid values.
Parameter name: ItemHierarchicalIndex' message when selecting a row of data in the grid.

This only happens in Internet Explorer, Chrome and Firefox seem to work ok.

Any ideas on where I need to look would be appreciated.

Thanks

Mark

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Eyup
Telerik team
answered on 18 Nov 2013, 12:49 PM
Hi Mark,

I am afraid we are not able to determine the cause of the issue by the provided information so far. You can check out the Troubleshooting topics section which addresses similar problems:
http://www.telerik.com/help/aspnet-ajax/introduction-troubleshooting.html

Alternatively, you can try to disable RadCompression from your web config if present.
Also, the CDN:
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<add key="Telerik.ScriptManager.TelerikCdn" value="Disabled" />

In addition, you can take a look at the following links:
http://www.telerik.com/help/aspnet-ajax/ajax-common-issues.html
http://blogs.telerik.com/aspnetmvcteam/posts/10-05-03/internet-explorer-css-limits.aspx

You can also disable any ajaxification on the page and see whether a more informative server error will be observed.

Hope this helps.

Regards,
Eyup
Telerik
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