Please test to import the report with theStandalone Designer tool.
For the purpose double-check which version is used to create your Crystal Reports, and use the corresponding Crystal assemblies. The supported Crystal versions and required settings are listed in the Converting reports from various versions of CrystalReports
KB article. The versions in the configuration must be of the used Crystal assemblies.
Finally, start the x86 version of the Standalone Designer (Telerik.ReportDesigner.x86.exe
) and the Import Report Wizard
If you need further help, feel free to open a support ticket and send us the problematic Crystal report.
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