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Combobox failing to load treeview view data inside it - Safari

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ComboBox
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Kevin Smith
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Kevin Smith asked on 20 Jan 2016, 12:53 PM

Browser - safari version: 9.0.2 (11601.3.9)
Operation System  os version: OS X EI Captain version 10.11.2

I have a combobox, which uses treeview to show the data. 
When I click on combo box I get the following error


Failed to load resource: Could not connect to the server.
_initRightToLeftScriptResource.axd:8396TypeError: null is not an object (evaluating 'c.set_additionalQueryString')
_initRightToLeftScriptResource.axd:8395
initializeScriptResource.axd:8332
endUpdateTelerik.Web.UI.WebResource.axd:2:49050
endCreateComponentsTelerik.Web.UI.WebResource.axd:2:63458
_raiseInitTelerik.Web.UI.WebResource.axd:2:65559
_doInitializeTelerik.Web.UI.WebResource.axd:2:63974
(anonymous function)Telerik.Web.UI.WebResource.axd:2:65784
(anonymous function)Telerik.Web.UI.WebResource.axd:2:50713
pTelerik.Web.UI.WebResource.axd:2:558
_2PassTelerik.Web.UI.WebResource.axd:2:50697
FTelerik.Web.UI.WebResource.axd:2:1539
dTelerik.Web.UI.WebResource.axd:2:1898
cTelerik.Web.UI.WebResource.axd:2:1294
http://server/Ticketing/jquery.min .map Failed to load resource: the server responded with a status of 404 (Not Found)

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Dimitar
Telerik team
answered on 25 Jan 2016, 08:57 AM
Hello,

The issue described is not reproducible on my side.

In order to assist you in the most efficient way I would suggest that you provide us with a very simplified runnable project that demonstrates the behavior that you describe. It may include aspx, code behind, web.config, data source if any, as well as any other files you find necessary. Thus, we could test your exact scenario locally and determine what might be causing the issue that you are experiencing. You can find guidelines how to prepare such a sample in the Isolating a problem in a sample project help article.

I would like to notify you that there is another forum thread opened with the same issue described. In order to avoid threads duplication and to provide concise answers, could you provide response to the other thread.

Thank you in advance for your cooperation.

Regards,
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HaBo
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answered on 14 Mar 2016, 02:09 PM

Please see the attached screen shot from Safara Developer tools. This should help you to understand the issue. I will update this thread with a simple C# Webproject to demonstrate the issue live.

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HaBo
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answered on 15 Mar 2016, 08:23 PM
Never mind that was a poor JS function at our end.
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HaBo
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answered on 16 Mar 2016, 06:32 PM

Please ignore my earlier comment. Problem still persist.

Here is the similar problem someone else is facing with IE, I am facing with Safari. When I open developer tools on safari there is no error, but if I load the page without developer tools than it fails. looks like Kendo embedded Scripts has somewhere has a dependency of console window.

I am Still working on writing up a sample project to share. If a video cast or screen share is a option, I prefer to setup a time with you to troubleshoot it.

 

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Dimitar
Telerik team
answered on 17 Mar 2016, 11:24 AM
Hello,

I am afraid that Remote Web Assistance is available only for DevCraft Ultimate license as a part our Ultimate Support. We are looking forward to your sample project which would enable us to reproduce the issue on our side.

Best regards,
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