Can't Find Report Viewer

[Bernie]

I'm new to this, so this could be a setup problem or a user problem. I'm trying out my first app with a Telerik report. I want to add the report viewer to my windows form. When I look into the Telerik section in the Toolbox, I see 5 items listed, Pointer, and 4 instances of ReportBook. Where do I find the ReportViewer? An image of my screen is attached below.

I thought maybe it was due to references, so I added all that could make any sense. I tried adding a report to the project and that didn't help.

Any suggestions?

Thanks,
Bernie

[Steve]

Hello Bernie,

The Toolbox items are added automatically by the reporting installer and do not depend on references. This is the first time we see this particular problem, so we can only guess what might caused it. Did you install any other Telerik products after Telerik Reporting and if so what product is that?
Our suggestion is to reset the Toolbox from its context menu and see if that fixes the problem. If it doesn't please run the repair option on the Telerik Reporting installation.

Best wishes,
Steve
the Telerik team

[Patrick]

I'm seeing the same thing here. I've got versions Q2 2009, Q1 2011 and Q2 2011 installed. The Q2 2009 looks fine, it's the 2011 versions that are hosed. Even after resetting the Toolbox, Q2 2011 only shows "Pointer" and "ReportBook", nothing else, and Q1 2011 shows "Pointer" and 2-occurances of "ReportBook". Prior to resetting the Toolbox, the Q2 2011 version was showing at least 20-occurances of "ReportBook".

I've un-installed and re-installed the Q2 2011 version which eliminated all the duplicate "ReportBook" entries, but all the other components are still missing; Barcode, Chart, CheckBox, et al. I'm getting ready to get started on a new reporting project and want to migrate from Q2 2009 to Q2 2011, but this snag is getting in my way.

So I fired-up a different VM, running XP SP3, which only had Telerik Reporting Q2 2009 installed on it. I installed Q2 2011 and am again only seeing "Pointer" and "ReportBook" in the toolbox. All the reporting components for Q2 2009 are intact. See attachment.

This is getting even more interesting...
I installed Q2 2011 on my Windows 7 64-bit host, after getting around the "This setup requires the .NET Framework 2.0 or higher" issue. Started up VS2008, opened an existing project, looked at the toolbox and under Telerik Reporting Q2 2011, I'm seeing "Pointer" and "ReportBook" and that's all. I noticed however that everytime I shutdown VS and relaunch it, another "ReportBook" gets added to the list of components.

We've got to find a solution to this headache.

Thanks,

--Patrick

[Steve]

Hello Patrick,

Most probably you have not installed SP1 of the VS2008. Can you please uninstall Telerik Reporting, install the VS2008 SP1 and try the Telerik Reporting installation again. If that does the trick, do not do anything else.

If the problem persists and since you have such an older version as Q2 2009, do the following:

1. Check the version of the Telerik.Reporting.VsPackage.dll assembly in "C:\Program Files\Microsoft Visual Studio 9.0\Common7\IDE\PrivateAssemblies" -  should be 3.12.0.0
2. Under this registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\9.0\Packages\{EF758E88-9A91-4c54-87EA-D6E1542BE262}\Toolbox
   increase "Default Items" value by 1
3. Under registry key:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\9.0\Packages\{2c298b35-07da-45f1-96a3-be55d91c8d7a}\Toolbox
   increase "Default Items" value by 1

After that, from VS2008 command prompt execute: devenv /setup

Regards,
Steve
the Telerik team