Can't display certain PDF Files

2 posts, 0 answers
  1. Tim
    Tim avatar
    18 posts
    Member since:
    Jul 2013

    Posted 18 Dec 2014 Link to this post

    Hello Telerik Team,

    I have problems to display certain PDF Files. This time I don't even get a blank page as it was the case with the missing JBIG2Decode filter

    Telerik user Georges already provides an example for a non working PDF File.

    However I will just upload another one.

    Thank you,

    Note: I had to tamper with the file extension to surpass your "Allowed extensions" filter.
  2. Deyan
    Deyan avatar
    171 posts

    Posted 18 Dec 2014 Link to this post

    Hello Joel,

    Thank you for contacting us.

    The sent file uses encryption algorithm 4 which is currently not supported in RadPdfViewer. We have logged this feature request in Telerik's feedback portal. You can vote for it and follow its implementation progress by following this link to encryption algorithm 4 feedback item.

    If you have any other questions or concerns do not hesitate to contact us again.

    the Telerik team

    Check out the Telerik Platform - the only platform that combines a rich set of UI tools with powerful cloud services to develop web, hybrid and native mobile apps.

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