AsyncUpload Progress freezing at 2mb

[BRYAN]

Hello,

We've been using the Telerik Upload and AsyncUpload since 2013 and they usually work great.

However in the last 24 hours an issue has started to pop up where some of our customers are unable to upload.  The upload starts and freezes at 2 mb in the Progress Control.

I'm wondering if anyone else is having the same issue.

[Peter Milchev]

Hello Bryan,

We had a similar report recently and it turned out it was due to the following tag in applicationhost.config

<serverRuntime maxRequestEntityAllowed="......" /> 

Also, you can open the Network tab of the browser's DevTools and inspect the upload request and their response:

•  Inspect Network Requests

Regards,
Peter Milchev
Progress Telerik

[BRYAN]

Thanks, the odd thing is that it runs on my test machine fine but not in Prod.  I will check this out.

[BRYAN]

Our Web Site does not have an applicationhost.config file but a Web.config that does not contain maxRequestEntityAllowed.

The control works fine on in VS Dev but not in Production.

In Production it works in IE only but fails in Firefox, Chrome and Edge.

This just started yesterday.

[Peter Milchev]

Hello Bryan,

If the same site is working locally but not in production, then the limitation seems to be on the production server, not related to the web site itself. 

Please contact your network administrators if they have updated some settings in the past week as these updates might affect the behavior of the control.

Regards,
Peter Milchev
Progress Telerik