Listen to Part 2 of ours discussion with Pete Brown and Rachel Appel on how to Know Thy Customer.



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Additional resources:
Know Thy Customer (blog by Joel Semeniuk)
TeamPulse Ideas & Feedback Portal

Did you miss the first part of the podcast? >> Know Thy Customer - Part 1 with Pete Brown and Rachel Appel

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About the Author

Phil Japikse

is an international speaker, a Microsoft MVP, ASPInsider, INETA Community Champion, MCSD, CSM/ CSP, and a passionate member of the developer community. Phil has been working with .Net since the first betas, developing software for over 20 years, and heavily involved in the agile community since 2005. Phil also hosts the Hallway Conversations podcast ( and serves as the Lead Director for the Cincinnati .Net User’s Group ( You can follow Phil on twitter via, or read his personal blog at


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