What makes a site especially usable (or especially difficult to use)? Try using Jakob Nielsen’s 10 Usability Heuristics as a basis for internal review—you might be surprised how much you’re able to improve the product before it’s ever touched by a user!
What makes a site especially usable (or especially difficult to use)? Try using Jakob Nielsen’s 10 Usability Heuristics as a basis for internal review—you might be surprised how much you’re able to improve the product before it’s ever touched by a user!