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Troubleshooting

Updated over 6 months ago

REASON:

Progress Telerik UI for WPF Extension are disabled or not installed correctly.

Solution 1 - extension is disabled

Open Visual Studio
Go to menu Tools -> Extensions and Updates... (for Visual Studio 2019 - Extensions -> Manage Extensions)
Open the Installed tab on the left
Search for Telerik WPF VSExtensions and make sure they are Enabled

Solution 2 - extension is not installed

Open Visual Studio
Go to menu Tools -> Extensions and Updates... (for Visual Studio 2019 - Extensions -> Manage Extensions)
Open the Online tab on the left
Search for Telerik WPF VSExtensions
Download and install the extensions

If the article does not help in solving your problem, please follow these steps to generate a Visual Studio ActivityLog file before contacting our support:

Open Developer Command prompt for Visual Studio 20xx under Administrative rights.

Execute the command - devenv /log %userprofile%\desktop\ActivityLog.xml. This will start Visual Studio and create logs on your Desktop.

Reproduce the problem.

Attach the Activitylog files when you contact our support.

Troubleshooting

Missing Telerik menu in Visual Studio