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Map Tiles Show Gaps or Artifacts When Zooming

Updated on Sep 18, 2026

Environment

ProductProgress® Kendo UI® for Angular Map

Description

I notice gaps, blank areas, or distorted tile regions when I zoom a Tile Layer in the Kendo UI for Angular Map. The artifact can appear across the Map or at the edge of a group of tiles.

Cause

The Map renders raster images that the configured tile provider returns. A failed or invalid tile response, a tileSize mismatch, CSS scaling, fractional dimensions, or the browser rendering environment can cause or expose a visible artifact.

Solution

Use the following checks to determine whether the source is the tile provider, application CSS, or browser rendering environment:

  1. Open the browser developer tools and inspect the network requests that occur while you zoom. Confirm that every tile request returns a successful response and a valid image. Record failed URLs, response status codes, and provider error messages.

  2. Confirm that the tileSize input matches the image size returned by the tile provider. The Map uses 256 pixels by default.

  3. Remove CSS transform, browser scaling, and fractional dimensions from the Map element and its parent elements. Reproduce the issue with the Map in a container that uses whole-pixel dimensions.

  4. Test the same page in another supported browser and in a clean browser profile. Compare the browser zoom level, operating-system display scale, and GPU or hardware-acceleration setting.

  5. Disable hardware acceleration only as an isolation test, then restart the browser and reproduce the issue. If the artifact disappears, record the browser version, graphics driver information, and display scale.

  6. Reproduce the issue with the same urlTemplate in a minimal application.

If the issue persists, contact Kendo UI for Angular support. Include the tile provider, Map package version, @progress/kendo-charts version, browser version, and affected URL pattern.

See Also

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