Window not poping up after upgrade

[Shehab]

Hello all,

Here is my HTML for a user control that is inside a radAjaxPanel in the default page...

<%@ Control Language="VB" AutoEventWireup="false" CodeFile="PhysList.ascx.vb" Inherits="PhysList" %>
<%@ Register Assembly="AjaxControlToolkit" Namespace="AjaxControlToolkit" TagPrefix="cc1" %>
<%@ Register Assembly="Telerik.Web.UI" Namespace="Telerik.Web.UI" TagPrefix="telerik" %>
<asp:Button ID="btnPrint" runat="server" Text="Create PDF for printing" /><telerik:radgrid id="rgPhysician" runat="server" AutoGenerateColumns="False" GridLines="None" Skin="WebBlue" OnSelectedIndexChanged="ViewPhysicianInfo" >
    <MasterTableView DataKeyNames="PhysID">
            <Columns>
              <telerik:GridTemplateColumn UniqueName="TemplateColumn">
                <ItemTemplate>
                    <asp:LinkButton ID="btnViewPhysician" runat="server" CommandName="Select" Text="Select">Select</asp:LinkButton>
                </ItemTemplate>
              </telerik:GridTemplateColumn>
              <telerik:GridBoundColumn DataField="PhysID" Display="False" HeaderText="PhysID" ReadOnly="True" UniqueName="PhysID">
              </telerik:GridBoundColumn>
              <telerik:GridBoundColumn DataField="ContactType" Display="False" HeaderText="ContactType"
                    ReadOnly="True" UniqueName="ContactType">
              </telerik:GridBoundColumn>
              <telerik:GridBoundColumn DataField="PhysFullName" HeaderText="Name" UniqueName="PhysFullName">
              </telerik:GridBoundColumn>
              <telerik:GridBoundColumn DataField="PhysSpeciality" HeaderText="Speciality" UniqueName="PhysSpeciality">
              </telerik:GridBoundColumn>
              <telerik:GridBoundColumn DataField="Office" HeaderText="Office" UniqueName="Office">
              </telerik:GridBoundColumn>
            </Columns>
        <RowIndicatorColumn Visible="False">
            <HeaderStyle Width="20px" />
        </RowIndicatorColumn>
        <ExpandCollapseColumn Visible="False">
            <HeaderStyle Width="19px" />
        </ExpandCollapseColumn>
    </MasterTableView>
</telerik:radgrid>
<telerik:RadAjaxManager ID="RadAjaxManager1" runat="server" EnablePageHeadUpdate="False">
                <AjaxSettings>
                    <telerik:AjaxSetting AjaxControlID="rgPhysician">
                        <UpdatedControls>
                            <telerik:AjaxUpdatedControl ControlID="rgPhysician" />
                            <telerik:AjaxUpdatedControl ControlID="RadWindowManager1" LoadingPanelID="RadAjaxLoadingPanel1" />
                        </UpdatedControls>
                    </telerik:AjaxSetting>
                </AjaxSettings>
</telerik:RadAjaxManager>
<telerik:radwindowmanager id="RadWindowManager1" runat="server" MinimizeZoneId="HorizontalMinimize" DestroyOnClose="True" Behavior="Maximize, Close, resize" Left="" Title="" Top="" Modal="True" Width="600px" Height="400px">
        <Windows>
            <telerik:RadWindow ID="RadWindow1" runat="server" Left="" NavigateUrl="RadPhys.aspx" Title="Physician Information" Top="" />
        </Windows>
</telerik:radwindowmanager>
<telerik:RadAjaxLoadingPanel ID="RadAjaxLoadingPanel1" runat="server" Height="75px"
    Width="75px">
    <img alt="Loading..." src="RadControls/Ajax/Skins/Default/loading.gif" style="border-right: 0px;
        border-top: 0px; border-left: 0px; border-bottom: 0px" />
</telerik:RadAjaxLoadingPanel>

And her is the VB for it:

Imports System.Collections
Imports System.Data.SqlClient
Imports System.Web.UI
Imports System.Web.UI.WebControls
Imports System.Web.UI.WebControls.WebParts
Imports System.Web.UI.HtmlControls
Imports System.Security.Principal
Imports AjaxControlToolkit

Partial Class PhysList
    Inherits System.Web.UI.UserControl
    Public dataConn As New PhoneBookDLL.dl

    Protected Sub rgPhysician_Init(ByVal sender As Object, ByVal e As System.EventArgs) Handles rgPhysician.Init
        Dim menu As GridFilterMenu = rgPhysician.FilterMenu
        Dim i As Integer = 0
        While i < menu.Items.Count
            If menu.Items(i).Text = "NoFilter" Or menu.Items(i).Text = "Contains" Or menu.Items(i).Text = "EqualTo" Or menu.Items(i).Text = "StartsWith" Or _
         menu.Items(i).Text = "EndsWith" Then
                i = i + 1
            Else
                menu.Items.RemoveAt(i)
            End If
        End While
    End Sub

    Protected Sub rgPhysician_NeedDataSource(ByVal source As Object, ByVal e As Telerik.Web.UI.GridNeedDataSourceEventArgs) Handles rgPhysician.NeedDataSource
        Dim getDS As New DataSet
        getDS = dataConn.PhoneActivePhys()
        rgPhysician.DataSource = getDS.Tables(0).DefaultView
    End Sub

    Public Sub ViewPhysicianInfo(ByVal sender As Object, ByVal e As System.EventArgs) Handles rgPhysician.SelectedIndexChanged
        Dim x As String = rgPhysician.MasterTableView.Items(rgPhysician.SelectedIndexes(0)).Item("PhysID").Text
        Dim PhysID As String = rgPhysician.SelectedValue.ToString
        RadWindowManager1.VisibleOnPageLoad = True
        RadWindow1.NavigateUrl = "RadPhys.aspx?ID=" & PhysID
    End Sub

    Protected Sub Page_Load(ByVal sender As Object, ByVal e As System.EventArgs) Handles Me.Load
        RadWindowManager1.VisibleOnPageLoad = False
        Page.Title = "Phonebook Physician Directory"
        Dim url As String = "RptPhysician.aspx"
        btnPrint.Attributes.Add("OnClick", "window.open('" & url & "', title, 'top=0,left=0,height=570,width=787,scrollbars=yes,resizable=yes')")
    End Sub

End Class

When I click on the Select in the RadGrid, I should be poped up with another page to show more details of the physician. That is how it used to work before and after I upgraded the dll files, it is giving me this error popup message whenever I click on the select button in the grid:
A control with ID 'PhysList$rgPhysician' could not be found for the trigger in UpdatPanel 'PhysList$rgPhysicianPanel'.

I searched for this error... but I couldn't find a solution for it.

[Maria Ilieva]

Hi Shehab,

Thank you for contctaing us.

I reviewed your code and noticed that you have RadAjaxManager into your UserContol. As you noted the UserControl is loaded into RadAjaxPanel on the main page. Please note that adding RadAjaxManager into RadAjaxPanel control is not suported sceanrio.
There are some known issues when using both the manager and the panel in some complex applications - MasterPage or WebUserControls. However, note that a single RadAjaxManager (and no panels) in the master/main page and RadAjaxManagerProxy control in the UserControl could handle all the scenarios.
For more information on this matter please review the following help topic.

All the best,
Maria Ilieva
the Telerik team

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