Win7 and IE8 bug

[Daniel]

Hi. I've been developing a new site based heavily on your controls for ASP.NET AJAX. Because we only target one browser and it is an internal site we don't need to test for multiple browser and have a small target audience. We plan on moving to Windows 7 soon. Our current OS/browser is Windows XP with IE6. I've done some testing with Windows 7 and IE8 and on page load it seems to get stuck. It is hard to describe. The page partially loads and then halts, and the status bar at the bottom reads something like:

(2 items remaining) Downloading picture http://myserver/WebResource.axd?d=xxxxxxxxxxxxxxxxxxxxxx

I have tested it with Windows XP and IE8 and the page loads with no issues. We have a login page with some RadControls on it and a script manager and it loads okay. It is a much smaller page though. We are using masterpages, and it seems to not like that page as you can create a new page with nothing on it and include the masterpage and it still stalls on that. I have also tried switching between compatibility mode and normal and it doesn't fix the problem. Sorry for the vague description, but that's all I got!

Daniel

[Daniel]

Okay, I seem to have narrowed it down to the form decorator. Removing it from the page seems to solve the problem. Shame, they really enahnce the look of a page. We're using version 2010.2 713 of the controls. Thanks.

Daniel

[Bozhidar]

Hello Daniel,

Sorry for the late reply. Could we ask you to open a support ticket, and to send us a simple project, where the problem exists. We will do our best to solve that issue, so you will be able to use RadFromDecorator in your application and the look of the page to be as good as you like it.

All the best,
Bojo
the Telerik team

[Dan]

Is there any update on this?  I seem to be getting a similar error.
I am using Telerik Rad AJAX controls version 2010.1.415.40 developing with Visual Studio 2010 with 64 bit target on Windows 2008 Server R2.

Thanks,
Dan

[Bozhidar]

Hi Dan,

We have tried when you reported that bug to reproduce it, but to no avail - on out side RadFrom Dceorator works as expected. Could you send us a small project or live url where the problem exists so we would be able to investigate it further.

As you mentioned in your fitst post that you are using it as an internal application, please check and provide us the following information:

Set your IE browser with its default settings. Where the problem is reproduced - did you use Casini (Visual Studio integrated web server) or use IIS (which version).

Test our live FormDecorator Demos and check if you are experiencing the same problem? If you do  not experiencing it, then it will be sure that the problem is now with FormDecorator, but with some internal server settings.

Best wishes,
Bojo
the Telerik team

[Raman]

We use many of Telerik controls in all our pages. We are using VS.NET 2008. Lets assume we published the code onto system http:/10.10.10.10/App/Login.aspx. (Where 10.10.10.10 is sample machine ip where the application is published).

When we take above link from another system the application randomly shows the message
(1 item remaining) Waiting for the http://10.10.10.10/App/...............

Can you please let us know if this is known issue or do you have any solution which can fix this issue in my code.  We are using IE8.
Thanks
Ramana

[Daniel]

Hi Ramana.  We use to get this problem on our Intranet which was developed heavily around tables. We have since eliminated almost all tables from the page and have found that the problem has gone away and we have reduced the size of the page markup as well - using less than half of what we use to. It may not help your problem with the login page as it is probably quite small.  If you only style things like buttons and lists you should check out the new RadButton.  It is quite good and offers some added functionality over the standard controls. Good luck.

Daniel

[Raman]

Thank you very much Daniel. Seems like there is no specific reason. Re-designing the website with no tables may be good effort. Do you think tables with Telrik is not suggestible. This issue is causing us restless.  This is not an issue when we run the application in a hosted system (i.e http://localhost/App/).. However when we run the same using machine name or ip http://mycomany/app/login.aspx or http://10.10.10.10/app/login.aspx) then we get this message. Some times IE hangs. Did you also had the same experience when running from localhost or in external system.

Regards
Ramana

[Daniel]

It was hard for our developers to move away from tables but it is probably a good idea in general to use a tableless design. It is very weird that it works okay from localhost. Are they internal or external sites? Does FireFox produce the same results?

Daniel

[Raman]

When I am running http://demos.telerik.com/aspnet-ajax/formdecorator/examples/default/defaultcs.aspx
I get to see attached IE window with status bar showing (1 Item remaining)... Please see my attached screen shot for detailed screen shot.

We are having same issues in some of ASPX pages. This is causing us more pain.

Our customer is not taking our delivery until we fix this issue. Could you please let us know the source of the problem and how we can fix this ?

We use IE8

 

Your help is greatly appreciated.

Thanks
Ramana

[Bozhidar]

Hello,

Attached is test.zip containing a video file showing our test in the demo specified in your post. As you could see we do not experience the problem that you mentioned. Could you create a similar video file to shows us the issue so we could try to find what the problem is?

Kind regards,
Bozhidar
the Telerik team