Weird Telerik control behavior - site nonfunctional

3 posts, 0 answers
  1. Richard
    Richard  avatar
    19 posts
    Member since:
    Jun 2011

    Posted 23 Mar 2014 Link to this post

    I have an aspx web application develop with the Telerik ajax control suite version 2012.2.812.40 which is running on a Win2003 server and IIS version 6.

    When the app is deployed under a virtual directory off one of the existing web sites it runs correctly, but when it is deployed on its own site, the Telerik controls are rendered with a different look and do not function properly.  The textbox control is used on the login page and in the latter case the width is smaller and the control always return a blank string to the logic, regardless of what is entered (the app therefore can't get past the login page).  See the attachments below; the urls for the sites are as follows:

    Main Site:
    Virtual Directory Site:

    Both deployments are pointing to the SAME location on the web server and therefore are running exactly the same code, style sheets, config, etc.  They are also running in the same application pool.

    I have gone over the IIS properties of the main site and the virtual directory with a fine tooth comb, but can't see any significant differences.

    What would be causing this?

  2. Venelin
    Venelin avatar
    352 posts

    Posted 27 Mar 2014 Link to this post

    Hello Richard ,

    It seems that the resources are not loaded correctly for some reason. Please have a look at the attached images. Double check if all resources are referenced correctly. Also have a look at these help topics that might be very helpful in this situation:

    1. Web Resources Troubleshooting
    2. Troubleshooting Deployment on the Production Server
    3. Skin Registration

    Note: I have also noticed that the mime-types of the requested resources in the two cases are different (see the type column on IE_profiler.jpg image). The html should be of type text/html, the css - html/css and the javascript - text/javascript or application/x-javascript and so on.

    I hope this helps.


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  3. Richard
    Richard  avatar
    19 posts
    Member since:
    Jun 2011

    Posted 30 Mar 2014 in reply to Venelin Link to this post

    Unchecking the "Verify that the file exists" checkbox on the ".axd" extension solved the problem.

    Thank you!
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