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Weird grid display

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Richard
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Richard asked on 24 Jan 2014, 04:34 AM
I have deployed a new web app and the grid display is corrupted (see the attached images).

The grids display correctly in dev mode but all of them are bad when called from the server (IIS 6, 4.0 framework)

It seems like this should be a css or image pathing issue, but the folders and contents are the same for both the dev and server environments (same web.config, image path, styles path, master pages, etc.)

What would be causing this?

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Viktor Tachev
Telerik team
answered on 28 Jan 2014, 01:12 PM
Hello Richard,

From the screenshots it looks like the most probable reason for the issue is that some of the CSS files are not loaded.

Would you check if the issue is observed in all browsers? If the problem shows only in IE it could be caused by a limit in the number of stylesheets that could be loaded. This MSDN blog post describes the limitations in different versions of the browser. Note that by default IE opens intranet sites in compatibility mode.

In case the problem is replicated in all browsers would you elaborate more on the current scenario? Are you using a custom skin or an embedded one and adding your additional CSS rules?

Regards,
Viktor Tachev
Telerik
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Richard
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answered on 29 Jan 2014, 05:28 AM
This problem is VERY strange.  Even the RadTextBox controls are screwed up and don't return any values to the underlying logic.

However, I found that the problem is not related to the content at all - the css and web.config work correctly.

The screwed up site is deployed as a virtual directory, but when I added a virtual directory under another of my existing sites, the app works fine.  The second virtual directory is mapped to same path and is therefore calling exactly the same content.

I have gone through the IIS properties of both virtual directories and the associated web sites with a fine tooth comb, but can't find any differences that would be significant.

Here are links to the bad and the good versions of the site - you will immediate see that the RadTextbox on the Login pages are different, even though they are generated by exactly the same code:

www.globalcertfoodsafety.us/hazardguide  (bad)
www.westernesse.com/hazardguide  (good)
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Viktor Tachev
Telerik team
answered on 31 Jan 2014, 03:06 PM
Hello Richard,

It seems that the CSS for the two pages is different. Please make sure that all the styles are loaded correctly and the look should be similar.

Also it seems that the pages are using an older version of our controls. It is recommended to use the latest version as it included different improvements.

Regards,
Viktor Tachev
Telerik
If you want to get updates on new releases, tips and tricks and sneak peeks at our product labs directly from the developers working on the UI for ASP.NET AJAX, subscribe to the blog feed now.
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Richard
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