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vertical scroll not working after updating datasource

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Rodney
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Rodney asked on 17 Nov 2010, 06:18 PM
A gridview is associated to a dataset.  The first time the dataset gets populated by a table adapter, everything works; the scrollbar up and down buttons work and I can click on the scrollbar area to move the slider up or down.
However, if the same dataset is re-populated by another table adapter (let's say the second table adapter has filters and the previous one just shows all records), the vertical scrollbar doesn't work anymore; clicking on the up and down buttons doesn't work  and I can't click on the scrollbar area to move the slider up or down.  Clicking on the up/down buttons or clicking on the vertical scrollbar doesn't do anything.     I can though drag the slider up or down successfully but lose the basic vertical scroll functionality of clicking on the up and down buttons or clicking on the vertical scrollbar area to move the slider.

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Jack
Telerik team
answered on 19 Nov 2010, 04:01 PM
Hi Rodney,

Thank you for contacting us. Yes, I confirm that this issue appears in our latest release. Currently we are working on it and it will be addressed in our upcoming service pack. In addition we will prepare an internal build which addresses it and which will be available next week.

Do not hesitate to contact me, if you have any further questions.

All the best,
Jack
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Rodney
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answered on 02 Dec 2010, 04:15 AM
Good to know that it's confirmed to be an issue. I thought I did something wrong and missed a step.
I'll look forward for the next update.
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Rodney
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answered on 02 Dec 2010, 03:45 PM
the latest internal build works! :)    this issue is now closed.
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Jack
Telerik team
answered on 07 Dec 2010, 01:46 PM
Hello Rodney, 

I am glad to hear that. If you have any other questions, or you need assistance, we will be glad to help.

Kind regards,
Jack
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george mcnitt
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answered on 07 Dec 2010, 06:06 PM
I am having the exact same issue. Is there an expected release date for the fix?
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Jack
Telerik team
answered on 10 Dec 2010, 05:08 PM
Hi George, the upcoming service pack is scheduled for the next week. In addition, we prepared an internal build which addresses the issue. You can download it from your account.
 
If you have any further questions, do not hesitate to ask.

Greetings,
Jack
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Falk Wegener
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answered on 17 May 2011, 11:34 AM
We use the 419 Q1 2011 release and are still experiencing this issue, didn't someone mention a fix in 2011 ?

Falk Wegener
orgAnice Software GmbH
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Jack
Telerik team
answered on 20 May 2011, 01:33 PM
Hi Falk Wegener,

Yes, we believe that the described issue is addressed in our latest release. However, this may be a similar but different issue. Please, could you send us your application. This will allow us to investigate the issue and detail and provide you with accurate support.

I am looking forward to your reply.

Kind regards, Jack
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Igor
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answered on 04 Oct 2013, 09:25 AM
Hi, i was able to reproduce similar issue in Q2 2013 release. Please see my description here:
http://www.telerik.com/community/forums/winforms/gridview/radgridview-office2010black-scroller-paint-issue.aspx


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Dess | Tech Support Engineer, Principal
Telerik team
answered on 09 Oct 2013, 05:58 AM
Hello Igor,

Thank you for contacting Telerik Support.

The problem that you are pointing out is reproducible with our RadGridView using Office2010Black theme in disabled state of the grid. We have logged this issue in our Public Issue Tracking System - PITS. You can find the available workaround on the link that you have provided.

I hope this information helps. Should you have further questions, I would be glad to help.

Regards,
Desislava
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Igor
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answered on 09 Oct 2013, 06:29 AM
Desislava, thank you. i've followed that workaround.
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Rodney
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Jack
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Rodney
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george mcnitt
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Falk Wegener
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Igor
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Dess | Tech Support Engineer, Principal
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